Dedicated Support Services

Our support begins when prospective students are considering enrolling at UMass Global. Every potential student is paired with an enrollment coach who provides guidance and personalized support through the admissions process. Your enrollment coach details programs that match your interests and goals, explains timelines, what you can expect financially, and more. They even check back in before your first session begins to ensure you get off to a great start.

Enrollment coaches are available weekdays during working hours at 800.746.0082. If it's after hours, you can fill out an inquiry form and we will call you back the next work day. In the meantime, you can check our admissions FAQs for answers to your questions.

Financing your return to school can be seem daunting. Financial fears and misconceptions can keep some potential students from making the move. That’s why we have a single source to help our students put together a plan to pay for their education. We call them our “one-stop specialists,” and they help admitted students with questions about tuition, financial aid, scholarships and grants, fees, the FAFSA application, even ordering textbooks. For money matters, they’re your one stop!

Once you’re an admitted student, we pair you with an academic advisor. This is a lasting relationship, as your advisor will be with you throughout your degree program. At the outset, the two of you will work together to develop a personalized education plan based on your career goals and how much time you will have in your schedule for school. From there, your advisor will be your guide, helping you stay on track for graduation.