Community Event

Effective Communication: Strategies to Build Stronger Relationships with Coworkers and Clients


Wednesday, August 17 2022
11:00 AM - 12:00 PM


Nicole Cook

Phone: 949.341.9855

[email protected]


Online (Virtual)

This webinar is free and open to the public.

“We take communication for granted because we do it so frequently, but it’s actually a complex process.” -Joseph Sommerville, PhD

Effective communication is essential for building strong rapport with coworkers and clients. In this webinar, behavioral health professionals will gain strategies to strengthen their verbal, non-verbal, and digital communication skills. Walk away with strategies to enhance your communication SKILLS to reduce misunderstandings with coworkers and clients. 

In this webinar you will: 

  • Understand the foundational components of the communication process
  • Learn tools to enhance your overall communication, especially with coworkers and clients in the behavioral health field
  • Learn how to develop a trust account rapport with your clients 
  • Examine how to effectively communicate on social media  

Sharon Noble, MA, BCBA 
Adjunct Faculty at UMass Global

Who should attend: Social workers, psychologists, counselors, marriage and family therapists, and other behavioral health professionals.

This webinar is eligible for 1 CE Credit - To earn 1 CE credit, participants must attend the live webinar or watch the recording, then register and successfully complete a multiple-choice assessment and evaluation to receive a certificate of completion. CE Credit Registration Cost: $20 | Learn more

The University of Massachusetts Global is recognized by the (BBS) California Board of Behavioral Sciences to provide continuing education credit per BPC Section 1887.4.3. 

Please note the above webinar time is in Pacific Time

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