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Professional Development

How To Deal With Difficult People at Work


Tuesday, October 19 2021
11:00 AM - 12:00 PM


Bob Tran

Phone: 800.632.0094

[email protected]


Online (Virtual)

“Everybody has a hot button. Who is pushing yours? While you probably cannot control that person, you CAN control the way you react to them.”
– Unknown

Most of us regularly interact with people at work who range from being mildly annoying to highly toxic. Unfortunately, those people will probably never change, but the good news is that you can. You can control your emotions and your response to them using proven strategies that will help you to better manage those tough situations. In this webinar, you will learn ways to manage stress, strategies to control your attitude and action, and how to react to difficult situations without diminishing your working relationship.

In this webinar you will:

  • Learn how to turn difficult situations with difficult people into opportunities for growth
  • Discover how your own attitudes, emotions, and actions affect others
  • Gain effective techniques for dealing with people who see things differently than you  
  • Learn how to manage the stress that often comes from dealing with difficult personalities

Instructor: Dr. Rainer Kunz, Leadership Trainer and Coaching Expert

Please note the above webinar time is in Pacific Time.

If you are unable to attend the live webinar please still register. All registrants will receive a recording of the live webinar and a copy of the PowerPoint slide deck the next business day. Please check your junk/spam folder if you do not see the email in your inbox.

View Past Webinar Recordings 

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