University Registrar Services Overview
The Office of the Registrar at University of Massachusetts Global is here to help you with important parts of your academic journey. From making sure your degree is officially awarded to helping you participate in commencement, verifying your enrollment for loans or jobs, and guiding you if you need to take a break or withdraw — we’ve got you covered. We’re here to support you every step of the way and make sure your academic records are accurate and up to date.
Office Hours
Business hours are Monday-Friday, 8:00 am – 12 pm, 1 pm -5 pm Pacific Standard Time. Closed Saturday and Sunday.
Office Emails:
Please use our specialized emails to send your questions and requests:
- Enrollment Requests: Registrar@umassglobal.edu - For enrollment requests such as enrollment verification, official withdrawals, dropping a course, and BBS paperwork.
- Transcript Requests and Questions about Transcripts: transcripts@umassglobal.edu - For questions about transcript requests orders that are on hold. To place a transcript order please use this link: www.umassglobal.edu/transcripts.
- Diploma Related Questions: diploma@umassglobal.edu - For specific questions about the status of your diploma. Otherwise, visit our conferral page on MyUMassGlobal for general questions.
- Commencement Questions: commencement@umassglobal.edu - For any specific commencement-related questions.
- Applications: apply@umassglobal.edu
- Transfer Credit: Contact your Advisor or visit the transfer center for more information.