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Community Event

The Art of Conflict Resolution: 5 Methods For Navigating Conflict and Building Trust

DATE & TIME

Thursday, May 16 2024
11:00 AM - 12:00 PM

CONTACT INFORMATION

Nicole Cook

Phone: 949.341.9855

ncook5@umassglobal.edu

LOCATION

Online (Virtual)

This webinar is free and open to the public.

“We cannot avoid conflict, but how we resolve it is in our control.” - Wellness with Sabali

In an increasingly diverse workplace, conflicts are inevitable with varying backgrounds, personalities, and opinions among employees. Effective conflict management can foster innovation, diverse perspectives, and improved decision-making. Conversely, mishandling conflict can lead to financial losses, reduced productivity, and a toxic work environment. In this webinar, participants will learn practical strategies for identifying, managing and resolving conflict in both professional and personal spaces. Walk away with actionable steps you can implement immediately to move both yourself and your organization forward.

In this webinar you will: 

  • Identify and define conflict in the workplace
  • Explore 5 methods for resolving conflict and developing trust
  • Discover what individuals seek during conflicts and gain skills to navigate their needs effectively
  • Examine how conflict impacts relationships and organizations
Instructor: 

Sharon Noble, MA, BCBA
Adjunct Faculty at UMass Global


Please note the above webinar time is in Pacific Time

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