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IRVINE, Calif. (July 30, 2025) – University of Massachusetts Global has received an Honorable Mention “Mad Scientist Award” at the 2025 Softdocs Bridge Conference, recognizing its inventive use of the Accumulate Workflow Function to streamline and enhance complex higher-education form processes. As part of the award, Softdocs will contribute $500 to a UMass Global student scholarship fund.
The recognition celebrates the work of Brian Lee, Web Development Manager at UMass Global, and his three-person team, who migrated more than 100 forms from SharePoint/InfoPath into Etrieve in under two years — serving 19,000 students and processing over 2,200 new submissions each month.
Innovative Solutions Recognized by Softdocs
In his Bridge 25 session, "How UMass Global Solves Business Challenges With the Accumulate Workflow Function," Lee outlined two core challenges his team solved through creative “off-label” uses of Softdocs Etrieve’s Accumulate step and custom dashboards:
- On-Demand Editing of Forms – Using Accumulate as a read-only storage bin, combined with dashboard actions to “Move to Review” or “Unlock” forms without risky administrative access.
- Complex Workflow Logic – Leveraging Accumulate as a conditional “switch” for multi-criteria and/or routing, ensuring streamlined review processes.
These changes have significantly improved processing speed, accuracy, and usability for departments such as the School of Education and the Registrar’s Office.
“Your submission highlighting the improved School of Education forms and processes — and how they increased the speed and volume of processing — truly stood out to us,” said Corey Davis, Client Success Consultant at Softdocs.
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About University of Massachusetts Global
Founded in 1958 and accredited by WSCUC, University of Massachusetts Global (UMass Global) is a nonprofit affiliate of the University of Massachusetts, committed to helping adult learners change their lives through education. We offer over 55 online programs tailored for workplace relevance — associate, bachelor’s, master’s, and doctoral degrees, along with teaching credentials, stackable certificates, and authorizations. All UMass Global coursework is 100 percent online, which meshes with the busy lives of our non-traditional students. We are known for attentive student support, accommodating transfer policies, high graduation rates, alumni satisfaction, and low student debt loan default rates. For additional information, visit the university's website.
About Softdocs
Softdocs provides process automation and document management solutions to education and government. Our solutions enable colleges, universities, K-12 school districts, and state and municipal agencies to improve how they serve people, create new efficiencies, and accelerate the future of work. Softdocs solutions are used by more than 1,000 organizations around the world. For more information, visit www.softdocs.com
About Softdocs Bridge
Bridge is the annual user conference for Softdocs clients, showcasing innovative solutions and success stories in digital transformation across education.