Admission FAQ's 

Browse through frequently asked questions around how to apply for admission to UMass Global, transcripts, admission requirements and more.

Admissions FAQs

Review the categories listed below to learn details about admission at University of Massachusetts Global. If you still have questions and concerns, contact an enrollment coach. For other resources pertaining to admission see Admission Resources.


  • Yes, our change forms are available on the Resources webpage. You can also send an email to provide the changes you are requesting to
  • Yes, if you have not been admitted yet, please complete the Change in Pending Application form available on the Resources webpage.

    Yes, if you have been admitted but have not started classes, complete the After-Admit Change of Start Term Request form available on the Resources webpage.

  • UMass Global has a fully online application at

  • No, there is no cost to apply to UMass Global
  • Your enrollment coach is the connection to your application status and next steps. They're here to help you with any general questions about the application process. If you have not already been contacted by an enrollment coach, you can call 1-800-746-0082 to be connected to one. You can also email for support.

  • Once you submit your application you will receive an email with a link to log into the Application Dashboard. The link will navigate you to the online application webpage, click the link: RETURNING USER, using the same email and password created when you completed your application. Once on the Application Dashboard, you will be able to check your admission status, and check for any outstanding program requirements needed to complete the application. If the program you applied to requires recommendations, you can nudge or change your recommender using the dashboard.
  • Your file will be evaluated for admission once you have submitted all required documents. The evaluation process takes 3 – 10 business days depending on your academic level and program.
  • The Office of Admission will send an email with your official admission decision. And your enrollment coach will contact you as a follow-up.
  • If you decide you want to wait until a future trimester to enroll, you can do so for one year after your initial admission date. If you do not enroll in the trimester you applied to, you will need to submit an After-Admit Change of Start Term Request form when you decide to enroll.  This request can also be submitted in a written statement, and emailed to If you are admitted to the Doctor of Education (Ed.D.) in Organizational Leadership or any School of Nursing and Health Professions program, a new application is required. 

  • Documents can be sent to the office of admission by emailing them to, or mailing them to: Office of Admission, 65 Enterprise, Suite 150, Aliso Viejo, CA 92656. Please do not email test scores or transcripts. Unless sent directly from the registrar’s office of your former learning institution.

  • Yes, we can start processing your application with your unofficial transcripts. You may upload them in the Education History section of the online application for admission or email them to This will expedite your admission process until the official transcripts are received.

Existing Credit and Transcripts

  • An official transcript is one sent directly from the institution of record to University of Massachusetts Global in a sealed envelope or submitted electronically to University of Massachusetts Global from the institution of record. A transcript issued to the applicant may be accepted if it is delivered in the official unopened and sealed envelope from the institution of record.
  • No. Transcripts are not required for the added authorization credential programs, or the California Teacher of English Learners (CTEL) authorization.

  • Admission requirements vary by program. Check the current catalog for specific requirements related to your program of interest. When filling out the online application, you must list your complete academic history regardless of the transcript requirements.

    • Undergraduate: If you are applying to any of our undergraduate programs, transcripts are required from all institutions previously attended.
    • Graduate: If you are applying to one of our graduate programs, we require you to submit transcripts from the bachelor’s degree granting institution and any course work completed or attempted concurrently with the bachelor’s program, including anything taken after the degree was awarded.
  • Yes, order transcripts directly from your previous institution(s). Review the Transcript Guidelines.

    Some of our programs allow us to order transcripts as long as the institution allows Third-Pary orders to be placed. These programs have added the authorization to be part of the online application.

  • This admission option is allowed for newly or readmitted undergraduate students. The option will ignore all academic coursework at any institution of higher education 10 or more years prior to the time of applying. It can only be used at the point of admission or readmission to University of Massachusetts Global.
  • UMass Global accepts general education block transfers from regionally accredited institutions based on state standards and participates in the California Community College “Degree with a Guarantee” program. Use our comprehensive coursework transfer database to look up a specific college or apply your experience toward a degree with our self-paced degree programs. See transfer guidelines.

    For those who are applying to a UMass Global MyPath the process of evaluating existing credit includes:

    • Prior coursework, with a minimum of B- or better from regionally accredited institutions will first be evaluated against UMass Global’s credit hour-based courses.
    • Once prior credit has been determined to be equivalent to UMass Global’s credit hour-based program, the university will then determine whether or not you will receive transfer credit for any of the competencies in the MyPath program.
    • Prior transfer credit must be applicable to the MyPath program and count toward its graduation requirements. For more information, an Enrollment Coach can provide to you a transfer guide.
  • UMass Global MyPath programs are specifically designed to allow you to leverage existing skills and knowledge as you progress through your degree. Here's how it works:

    • Many competencies start with an assessment to set a knowledge baseline. The program then adapts itself according to your specific skills. You can spend more time concentrating on the areas where you need more growth and less time on topics you know well, allowing you to complete the program at a potentially quicker pace.
    • Although prior life experience cannot directly satisfy academic credit and official degree requirements, the skills that you have learned in the real world can definitely help you potentially pace through the program faster.

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