Login Instructions
First Time Logging In
Your university user account and a temporary password were sent to you in your Admissions email (for students) or Welcome email (for employees) to the personal email account you provided the university. The next step in your onboarding process is to set a new password that only you know utilizing the password reset function. During this initial password reset process, you will be required to enroll in the university multifactor authentication (MFA) and self-service password reset application. We highly recommend entering at least two forms of authentication to use with MFA. Click the “First Login” button below and follow the steps to set a new password for your account.
Resetting your password
If you have forgotten your password or you know your password and are required to change your password, click the “Reset Password” button below, or you can visit the campus Single Sign-On (SSO) password-reset function. You will be asked to verify yourself using two forms of authentication that you set up for the self-service password reset application.
Need Help?
Should you need technical assistance, please contact the IT Service Desk at (855) 553-3007 or 949-341-9801. Please have your UMass Global ID number and Username available when contacting the Service Desk.