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International Diploma Shipping

Official transcripts may be ordered through Parchment and can be used as proof of degree completion. Click here for more information.

International diploma shipping through Parchment is not yet available. UMass Global is currently working with Parchment to offer this service and anticipates it will be available by the end of 2026. 

If you would like to receive your physical diploma internationally before this service is available, you may arrange shipping through UPS or FedEx by providing a prepaid shipping label. All shipping costs are the responsibility of the graduate. UMass Global does not charge any additional handling or processing fees for international diploma shipments. 

Note: To receive your diploma internationally before Parchment's international shipping service becomes available, please email your prepaid UPS or FedEx shipping label, along with any required shipping documentation, to InternationalDiplomas@umassglobal.edu. UMass Global will use the provided shipping label to send your diploma to your international address. 

College student holding admissions letter.

Before Requesting International Shipping

UMass Global cannot mail your physical diploma until you have completed the Diploma Form. This is the same form you were asked to complete when requesting your digital diploma. If you have not yet completed the form, please do so here:

Diploma Form

  • Do not submit a duplicate Diploma Form, as this may delay processing.
  • Do not submit the form until you have completed your program and received official university notification that your degree has been conferred.
College student holding admissions letter.

How to Arrange International Shipping

Purchase a prepaid international shipment through UPS or FedEx from the United States to your international mailing address.

The following information is required to create a prepaid shipping label:

Ship From:

Ship To: 

  • Your international mailing address

Shipment Details:

  • Shipment type or container (e.g., envelope or box, including dimensions if required)
  • Select Documents as the shipment type, if available
  • Choose 0.5 lb as the package weight
  • Estimated shipment date
  • Declared shipment value (e.g., USD 0, if applicable)

Once all details are entered, complete payment and save your prepaid shipping label, QR code, or any shipping documents provided by the carrier.

Email the following to InternationalDiplomas@umassglobal.edu:

  • Student ID
  • Full name from your Diploma Form
  • Prepaid UPS or FedEx shipping label, QR code, or any shipping information required for UMass Global to ship your diploma

Once we receive your information and verify your diploma is available for shipment, we will:

  • Package your diploma for shipment.
  • Use the prepaid UPS or FedEx shipping information you provided.
  • Send your diploma from the United States to your international address.

Please allow 2–3 weeks for processing before your diploma is shipped.

Important Information

  • Students are responsible for all international shipping charges, duties, taxes, customs fees, or other import charges assessed by the destination country.
  • Verify that your shipping address is complete and accurate before purchasing your shipment.
  • UMass Global is not responsible for delays caused by the shipping carrier, customs processing, or incomplete or inaccurate shipping information provided by the student.
  • If your carrier requires additional documentation or shipping instructions, please include those details in your email.
     

Note: If you have questions about international diploma shipping, please contact InternationalDiplomas@umassglobal.edu.