Rick Mask
Dr. Rick L. Mask is a seasoned leadership strategy consultant, experienced Higher Ed executive and author of Social Capital 2.0. With over a decade of experience in leadership and organizational development, Dr. Mask has successfully led and cultivated high-performing teams, drawing from both academic insights and real-world experience.
He specializes in growing human capital by integrating neuroscience, social capital theory, and the principles of The Leadership Challenge into practical strategies. Dr. Mask's approach helps organizations break down personal barriers, foster authentic human connections, and develop effective leaders at all levels. His work empowers organizations to drive meaningful change through enhanced leadership and collaborative growth.
Education History
2018 - DBA in Global Operations and Supply Chain Management, Capella University
- Dissertation: The Relationship of Social Capital, Supply Chain Integration Implementation and Customer Loyalty, and Their Relationship to Firm Performance.
2014 - MA in Education, Bethel University
2010 - BFA in Art Education, University of Tennessee
Scholarly Activities
2019 - Present: Board Member and Editorial Contributor, International Journal of Economics and Business
2025 - Present: Member, International Network for Social Network Analysis
2021 - Present: Founding Treasurer & Board Member, ISCA (International Social Capital Association)
2019 - Present: Member, Association of Supply Management
2022 - Present: Board Member, Warner House (Historic Preservation & Community Engagement)
2019-2025: Faculty Advisor, Delta Mu Delta Business Honor Society Gamma Nu Chapter
2020: Social Capital and Organization Performance
International Journal of Innovative Business Practices
2018: How Social Capital, Supply Chain Integration, and Customer Loyalty Affect Performance
International Journal of Economics and Business
Professional Experience
2019-2025: Senior Associate Dean, Global Initiatives, Southern New Hampshire University
- Provide strategic leadership for international academic partnerships, including on-the-ground collaborations with INTI International University in Malaysia and VNU Vietnam National University.
- Lead the development and delivery of international online programs, ensuring alignment with institutional quality standards and accreditation requirements.
- Spearhead academic innovation and program enhancements to support learner success in both online and face-to-face modalities across Latin America, Africa, and Asia.
- Cultivate and manage relationships with internal stakeholders and global partners to expand market-relevant program offerings and workforce development pathways.
- Collaborate with executive leadership to shape international strategy, set operational goals, and guide implementation through data-informed planning.
2017-2019: Associate Vice President, TD Bank
- Lead overall branch operations, ensuring exceptional customer service, operational efficiency, and regulatory compliance.
- Drive business growth by developing and executing sales strategies to increase deposits, lending, and investment portfolios.
- Coach, mentor, and manage a team of financial advisors and customer service professionals to achieve performance and service goals.
- Monitor branch performance metrics, including revenue, productivity, customer satisfaction, and risk management indicators.
- Build and maintain strong relationships with personal and business banking clients to deepen engagement and expand market share.
Education History
2018 - DBA in Global Operations and Supply Chain Management, Capella University
- Dissertation: The Relationship of Social Capital, Supply Chain Integration Implementation and Customer Loyalty, and Their Relationship to Firm Performance.
2014 - MA in Education, Bethel University
2010 - BFA in Art Education, University of Tennessee
Scholarly Activities
2019 - Present: Board Member and Editorial Contributor, International Journal of Economics and Business
2025 - Present: Member, International Network for Social Network Analysis
2021 - Present: Founding Treasurer & Board Member, ISCA (International Social Capital Association)
2019 - Present: Member, Association of Supply Management
2022 - Present: Board Member, Warner House (Historic Preservation & Community Engagement)
2019-2025: Faculty Advisor, Delta Mu Delta Business Honor Society Gamma Nu Chapter
2020: Social Capital and Organization Performance
International Journal of Innovative Business Practices
2018: How Social Capital, Supply Chain Integration, and Customer Loyalty Affect Performance
International Journal of Economics and Business
Professional Experience
2019-2025: Senior Associate Dean, Global Initiatives, Southern New Hampshire University
- Provide strategic leadership for international academic partnerships, including on-the-ground collaborations with INTI International University in Malaysia and VNU Vietnam National University.
- Lead the development and delivery of international online programs, ensuring alignment with institutional quality standards and accreditation requirements.
- Spearhead academic innovation and program enhancements to support learner success in both online and face-to-face modalities across Latin America, Africa, and Asia.
- Cultivate and manage relationships with internal stakeholders and global partners to expand market-relevant program offerings and workforce development pathways.
- Collaborate with executive leadership to shape international strategy, set operational goals, and guide implementation through data-informed planning.
2017-2019: Associate Vice President, TD Bank
- Lead overall branch operations, ensuring exceptional customer service, operational efficiency, and regulatory compliance.
- Drive business growth by developing and executing sales strategies to increase deposits, lending, and investment portfolios.
- Coach, mentor, and manage a team of financial advisors and customer service professionals to achieve performance and service goals.
- Monitor branch performance metrics, including revenue, productivity, customer satisfaction, and risk management indicators.
- Build and maintain strong relationships with personal and business banking clients to deepen engagement and expand market share.