From your initial application to graduation and beyond, UMass Global is focused on your success.
Our support begins when prospective students are considering enrolling at UMass Global. Every potential student is paired with an enrollment coach who provides guidance and personalized support throughout the admissions process. Your enrollment coach details programs that match your interests and goals, explains timelines, what you can expect financially, and more. They even check back in before your first session begins to ensure you get off to a great start.
Enrollment coaches are available weekdays during working hours at (800) 746-0082. If it's after hours, you can fill out an inquiry form, and we will call you back the next workday. In the meantime, you can check our admissions FAQs for answers to your questions.
Financing your return to school can seem daunting. Financial fears and misconceptions can keep some potential students from making the move. That’s why we have a single source to help our students put together a plan to pay for their education.
We call them our “one-stop specialists,” and they help admitted students with questions about tuition, financial aid, scholarships and grants, fees, the FAFSA application, even ordering textbooks. For money matters, they’re your one stop!
Once you’re an admitted student, we pair you with an academic advisor. This is a lasting relationship, as your advisor will be with you throughout your degree program.
At the outset, the two of you will work together to develop a personalized education plan based on your career goals and how much time you will have in your schedule for school. From there, your advisor will be your guide, helping you stay on track for graduation.
I actually had a counselor that would call me, just to see how I was doing in school. Was there any additional assistance that I needed? To me that was showing me that they have value in what I'm doing.
My academic advisor was a great support system. He was my advisor throughout my program and he took the time to learn about me personally so we could make the best schedule to accommodate my life.
I want to give the staff a huge thanks for constantly motivating and encouraging me through a tough time of getting ready to deploy. If it wasn't for them caring for me and checking on me and helping; I wouldn't have completed my bachelors.
Here are three additional services to make use of during your educational journey with UMass Global.
Connect with the Office of Accessible Education for personalized support, accommodations, and resources to help you navigate your education with confidence.
Explore the Career Services Hub for AI-powered job search tools, resume and interview support, and one-on-one coaching to help you take your next career step with confidence.
Get comfortable with the tools you’ll use in your courses. Find Brightspace training and Google application resources to support your learning.
