Steps to Register for Accessible Education Services

Registration is on a voluntary, self-identifying basis with services and accommodations available after a student has applied in the OAE Online Portal, documentation (if available), and has completed an Access Meeting with an OAE team member to discuss eligibility for accommodations and services.

Step 1:

Your FIRST STEP is to log in to OAE Online Portal using your UMass Global credentials.

Step 2:

Next, complete an Application in the OAE Online Portal.

  • Include any relevant health documentation, if available.
  • If your condition is permanent, please select "permanent" within the application. If your condition is temporary, please select "temporary" within the application.
  • MFT/PCC students ONLY: If you are requesting accommodations for an Advancement Exam, please select "yes" when asked within the application.
  • Field Settings: If you are requesting accommodation in the practicum, internship, or field placement setting, please complete our Practicum / Internship / Field Work Request Form.

Complete the application in its entirety and click "Submit Application."

Step 3:

You will receive an email confirming your application has been received by OAE. OAE will follow up with you via email to schedule a Student Access Meeting to discuss accommodations, procedures, and services. The Access Meeting will be scheduled for 30-45 minutes.

Step 4:

So long as you are approved for accommodations, you will login to our OAE Online Portal to request that a Letter of Accommodations be sent to each of your instructors at the beginning of each term or as soon as possible.

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