Dedicated Support Services
From your initial application to graduation and beyond, UMass Global is focused on your success.
UMass Global is Here for You – Together We Do Better
Our supportive network is dedicated to assisting students at different stages of their academic career. Services include resources for students with disabilities.
Whether you are taking your very first steps toward going ahead with school, are a current student or an alumni - the team at the University of Massachusetts Global is designed to surround you with lifelong support. How can we help you?
Step-by-Step Support for Future Students
UMass Global supports students at all stages of their academic career. For future students, an enrollment coach can help you get started. Before you’re ready to fill out an application, your enrollment coach provides guidance and personalized support to answer your questions and address your concerns.
When you’re ready to apply your dedicated coach will assist with your admissions application and required documents to ensure you have a successful start to classes. Coaches are available weekdays during working hours at 800.746.0082.
If it's after hours, you can fill out an inquiry form and we will call you back first thing. In the meantime, you can check our admissions FAQs for answers to your questions.
Side-by-Side Support for Current Students
At UMass Global, we focus on students first. As an accepted student you will be assigned an academic advisor who will stay with you throughout your degree program. The advisor will help you develop a personalized education plan that fits your career goals and be there to guide and mentor you to help you stay on track for graduation.
Every student is assigned an academic advisor who will meet with you via video conferencing or phone call.
Outstanding support means better satisfaction
Learn more about the teams that will help you throughout your educational journey with UMass Global.
Career Services & Continued Alumni Support
Whether you are a current or former student, the University of Massachusetts Global’s career services provide a comprehensive suite of resources to help you manage your career goals. Students and alumni are encouraged to take advantage of career coaching, interview assistance, industry professional info and more. Alumni also have the opportunity to give back through participation in career mentoring and networking events.
Other services include:
- Career Link
- Employer Matching
- Military & Veteran Resources
- Alumni Connection
- Resource Library
