AI-Powered Career Services Hub

At UMass Global, we understand that career exploration and planning are essential parts of your professional journey. That’s why we’re excited to introduce the AI Career Services Hub (powered by WriteSea), an all-in-one platform available exclusively for UMass Global students. Using the latest cutting-edge AI technology, this platform helps you build confidence, stand out to employers, and land the right opportunity.

From refining your LinkedIn headline and career story to crafting resumes and preparing for interviews, our AI tool streamlines your job search so you can focus on what matters most: connecting with employers and securing your future.

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Why Use Our AI-Powered Career Services Hub?

  • Save time with smart, automated tools.
  • Boost confidence with professional materials.
  • Stay organized and focused throughout your search.

UMass Global students with active accounts can log in using SSO (Single Sign-On) with their student email credentials. If you encounter any issues, please contact servicedesk@umassglobal.edu.

Access your AI Career Services Hub

What You Can Do with the AI Career Services Hub

  • AI Resume Builder - Create professional, ATS-friendly resumes instantly. Upload, edit, and tailor for every application.
  • AI Cover Letter Generator - Generate personalized cover letters in minutes, customized for each role and company.
  • AI Interview Prep - Practice with AI-generated questions and mock interviews designed around your target job.
  • Contact Tracker - Stay connected and organized with tools to manage your professional network.
  • Job Feed & Smart Matching - Get automatically matched to thousands of jobs that fit your skills and career goals.
  • Job Tracker - Track every application, deadline, and follow-up in one centralized hub.
  • Salary & Benefits Negotiation - Receive AI-powered guidance to negotiate salary and benefits with confidence.

If you’d like a quick tour of how it all works, join our upcoming webinar for a guided walkthrough. Select the "Career Pathway" tab to view our upcoming schedule.

Upcoming and On-Demand Webinars

Strategies to Increase Productivity and Improve Time Management
THU, Dec 11, 2025 | 11:00 AM - 12:00 PM PDT | WEBINAR
Productivity and time management skills are essential in the workplace. In this webinar, participants will learn productivity strategies, prioritization techniques and time management skills to use in the office or when working remotely. Learn easy-to-implement ideas and concepts to change how, and even when, you work.

View Recordings

Differentiation Made Practical: Strategies for Supporting Your Mixed-Ability Classroom
Thu, Dec 11, 2025 | 4:00 PM - 5:00 PM PT | WEBINAR
Tailoring instruction to accommodate individual student needs is a student-centered approach known as differentiation. Effective differentiation ensures that every student, including students with disabilities, can access rigorous content and meet high expectations. In this webinar, you’ll learn how to differentiate what students learn (content), how they learn it (process), and how they demonstrate understanding (product) in ways that are time-efficient, actionable, and sustainable. You’ll leave with simple, evidence-based strategies you can immediately apply to make learning more accessible and meaningful for all students.

View Recordings

A Mindful Work-Life Balance: Strategies for Staying Balanced and Focused for Behavioral Health Professionals
Wed, Dec 10, 2025 | 11:00 AM - 12:00 PM PT | WEBINAR
Achieving work-life balance for behavioral health professionals involves setting clear boundaries, prioritizing self-care, using support systems, and leveraging flexibility. Self-care plays a critical role in supporting physical, emotional, mental, spiritual, and social health. In this webinar, participants will explore the 6 domains of wellness and discover practical strategies for preventing burnout. The session will emphasize the power of mindfulness, an evidence-based approach proven to reduce stress and enhance self-care.

Demystifying Obsessive-Compulsive Disorder (OCD): Tools for Identifying, Diagnosing, and Treating for Clinicians
Wed, Jan 21, 2026 | 11:00 AM - 12:00 PM PT | WEBINAR
Obsessive-compulsive disorder (OCD) is characterized by uncontrollable and recurring thoughts (obsessions), repetitive and excessive behaviors (compulsions), or both. In this webinar, we will dive beneath the surface of OCD to uncover what drives obsessions and compulsions and how to best serve our clients through treatment. Through real-world examples and evidence-based insights, behavioral health professionals will learn how to spot hidden symptoms, break the cycle of doubt and ritual, and empower clients to reclaim control over their lives. Walk away with practical tools, renewed confidence, and a deeper understanding of one of mental health’s most misunderstood conditions.

Earn 1 CE Credit from the BBS for each webinar at no cost.

View Recordings

Career Pathway: Criminal Investigator
Wed, Nov 26, 2025 | 11:00 AM - 12:00 PM PST | WEBINAR
Are you driven by curiosity, problem-solving, and a passion for justice? Join us for an engaging webinar that explores the career pathway to becoming a Criminal Investigator. In this webinar, participants will learn what it takes to succeed in investigative roles, gain insight into the daily responsibilities of criminal investigators, and discover the many opportunities available in local, state, and federal law enforcement agencies. We’ll also provide practical guidance and answer your questions to help you confidently take the next steps in your professional journey.

Introducing Your New AI-Powered Career Services Hub
Thu, Dec 4, 2025 | 4:00 PM - 5:00 PM PST | WEBINAR
Explore the key features of the new AI Career Services Hub, including resume building, cover letter generation, interview prep, job tracking, and our salary negotiation assistant. Our expert will walk you through the platform’s features and demonstrate how it can support your career goals. Whether you’re just beginning your job search or preparing for your next big move, this session will help you make the most of your new AI-powered career partner.

View Recordings

Designing and Implementing Effective Behavior Support Plans (BSPs)
Thu, Feb 12, 2026 | 4:00 PM - 5:00 PM PST | WEBINAR
Having the right support systems in place is essential for successful behavior change in the field of Applied Behavior Analysis (ABA). In this webinar, participants will learn how to develop effective Behavior Support Plans (BSPs) by analyzing data from Functional Behavior Assessments (FBAs). We will focus on identifying setting events and functions of behavior, as well as exploring the importance of functionally equivalent replacement behaviors. By the end of the webinar, you’ll gain practical strategies for designing interventions and learning environments that foster behavior change.

View Recordings

Autism Added Authorization/Certificate- Information Session
Tue, Jan 27, 2026 4:00 PM - 4:30 PM PST
We invite you to learn more about our CTC-approved Autism Spectrum Disorders Added Authorization/Certificate program. This state-approved program authorizes the holder to conduct assessments, provide instruction, and special education-related services to individuals with a primary disability of autism.

During this information session, you will have an opportunity to speak with a faculty member, and you will discover:

-About University of Massachusetts Global
-Program details 
-Students support services 
-Who should enroll
-How long will it take to complete
-How much will it cost
-What are the admission requirements 
-Pathway opportunity  

CTEL Authorization/CLAD Certificate - Information Session
Thu, Mar 26, 2026 4:00 PM - 4:30 PM PDT
The CTEL Authorization/CLAD Certificate is a four-course, fully online program addressing the belief that teaching English learners requires an understanding of first and second language acquisition theories in order to provide a successful education environment. This certificate is CTC-approved and upon completion, authorizes you to provide instruction to English learners (EL) in a California classroom.

In this info session you will discover:
-About University of Massachusetts Global
-Grant information
-Program details 
-Students support services 
-Who should enroll
-How long will it take to complete
-How much will it cost
-What are the admission requirements

View Recordings

Strategies to Increase Productivity and Improve Time Management
THU, Dec 11, 2025 | 11:00 AM - 12:00 PM PDT | WEBINAR
Productivity and time management skills are essential in the workplace. In this webinar, participants will learn productivity strategies, prioritization techniques and time management skills to use in the office or when working remotely. Learn easy-to-implement ideas and concepts to change how, and even when, you work.

View Recordings

Differentiation Made Practical: Strategies for Supporting Your Mixed-Ability Classroom
Thu, Dec 11, 2025 | 4:00 PM - 5:00 PM PT | WEBINAR
Tailoring instruction to accommodate individual student needs is a student-centered approach known as differentiation. Effective differentiation ensures that every student, including students with disabilities, can access rigorous content and meet high expectations. In this webinar, you’ll learn how to differentiate what students learn (content), how they learn it (process), and how they demonstrate understanding (product) in ways that are time-efficient, actionable, and sustainable. You’ll leave with simple, evidence-based strategies you can immediately apply to make learning more accessible and meaningful for all students.

View Recordings

A Mindful Work-Life Balance: Strategies for Staying Balanced and Focused for Behavioral Health Professionals
Wed, Dec 10, 2025 | 11:00 AM - 12:00 PM PT | WEBINAR
Achieving work-life balance for behavioral health professionals involves setting clear boundaries, prioritizing self-care, using support systems, and leveraging flexibility. Self-care plays a critical role in supporting physical, emotional, mental, spiritual, and social health. In this webinar, participants will explore the 6 domains of wellness and discover practical strategies for preventing burnout. The session will emphasize the power of mindfulness, an evidence-based approach proven to reduce stress and enhance self-care.

Demystifying Obsessive-Compulsive Disorder (OCD): Tools for Identifying, Diagnosing, and Treating for Clinicians
Wed, Jan 21, 2026 | 11:00 AM - 12:00 PM PT | WEBINAR
Obsessive-compulsive disorder (OCD) is characterized by uncontrollable and recurring thoughts (obsessions), repetitive and excessive behaviors (compulsions), or both. In this webinar, we will dive beneath the surface of OCD to uncover what drives obsessions and compulsions and how to best serve our clients through treatment. Through real-world examples and evidence-based insights, behavioral health professionals will learn how to spot hidden symptoms, break the cycle of doubt and ritual, and empower clients to reclaim control over their lives. Walk away with practical tools, renewed confidence, and a deeper understanding of one of mental health’s most misunderstood conditions.

Earn 1 CE Credit from the BBS for each webinar at no cost.

View Recordings

Career Pathway: Criminal Investigator
Wed, Nov 26, 2025 | 11:00 AM - 12:00 PM PST | WEBINAR
Are you driven by curiosity, problem-solving, and a passion for justice? Join us for an engaging webinar that explores the career pathway to becoming a Criminal Investigator. In this webinar, participants will learn what it takes to succeed in investigative roles, gain insight into the daily responsibilities of criminal investigators, and discover the many opportunities available in local, state, and federal law enforcement agencies. We’ll also provide practical guidance and answer your questions to help you confidently take the next steps in your professional journey.

Introducing Your New AI-Powered Career Services Hub
Thu, Dec 4, 2025 | 4:00 PM - 5:00 PM PST | WEBINAR
Explore the key features of the new AI Career Services Hub, including resume building, cover letter generation, interview prep, job tracking, and our salary negotiation assistant. Our expert will walk you through the platform’s features and demonstrate how it can support your career goals. Whether you’re just beginning your job search or preparing for your next big move, this session will help you make the most of your new AI-powered career partner.

View Recordings

Designing and Implementing Effective Behavior Support Plans (BSPs)
Thu, Feb 12, 2026 | 4:00 PM - 5:00 PM PST | WEBINAR
Having the right support systems in place is essential for successful behavior change in the field of Applied Behavior Analysis (ABA). In this webinar, participants will learn how to develop effective Behavior Support Plans (BSPs) by analyzing data from Functional Behavior Assessments (FBAs). We will focus on identifying setting events and functions of behavior, as well as exploring the importance of functionally equivalent replacement behaviors. By the end of the webinar, you’ll gain practical strategies for designing interventions and learning environments that foster behavior change.

View Recordings

Autism Added Authorization/Certificate- Information Session
Tue, Jan 27, 2026 4:00 PM - 4:30 PM PST
We invite you to learn more about our CTC-approved Autism Spectrum Disorders Added Authorization/Certificate program. This state-approved program authorizes the holder to conduct assessments, provide instruction, and special education-related services to individuals with a primary disability of autism.

During this information session, you will have an opportunity to speak with a faculty member, and you will discover:

-About University of Massachusetts Global
-Program details 
-Students support services 
-Who should enroll
-How long will it take to complete
-How much will it cost
-What are the admission requirements 
-Pathway opportunity  

CTEL Authorization/CLAD Certificate - Information Session
Thu, Mar 26, 2026 4:00 PM - 4:30 PM PDT
The CTEL Authorization/CLAD Certificate is a four-course, fully online program addressing the belief that teaching English learners requires an understanding of first and second language acquisition theories in order to provide a successful education environment. This certificate is CTC-approved and upon completion, authorizes you to provide instruction to English learners (EL) in a California classroom.

In this info session you will discover:
-About University of Massachusetts Global
-Grant information
-Program details 
-Students support services 
-Who should enroll
-How long will it take to complete
-How much will it cost
-What are the admission requirements

View Recordings

One-on-One Virtual Career Coaching Sessions Available

Alongside our AI-Powered Career Services, you can also schedule a live virtual session with a UMass Global Career Coach for personalized guidance on resumes, interviews, and other career-related questions.

Schedule your One-on-One Session

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