AI-Powered Career Services Hub

At UMass Global, we understand that career exploration and planning are essential parts of your professional journey. That’s why we’re excited to introduce the AI Career Services Hub (powered by WriteSea), an all-in-one platform available exclusively for UMass Global students. Using the latest cutting-edge AI technology, this platform helps you build confidence, stand out to employers, and land the right opportunity.

From refining your LinkedIn headline and career story to crafting resumes and preparing for interviews, our AI tool streamlines your job search so you can focus on what matters most: connecting with employers and securing your future.

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Why Use Our AI-Powered Career Services Hub?

  • Save time with smart, automated tools.
  • Boost confidence with professional materials.
  • Stay organized and focused throughout your search.

UMass Global students with active accounts can log in using SSO (Single Sign-On) with their student email credentials. If you encounter any issues, please contact servicedesk@umassglobal.edu.

Access your AI Career Services Hub

What You Can Do with the AI Career Services Hub

  • AI Resume Builder - Create professional, ATS-friendly resumes instantly. Upload, edit, and tailor for every application.
  • AI Cover Letter Generator - Generate personalized cover letters in minutes, customized for each role and company.
  • AI Interview Prep - Practice with AI-generated questions and mock interviews designed around your target job.
  • Contact Tracker - Stay connected and organized with tools to manage your professional network.
  • Job Feed & Smart Matching - Get automatically matched to thousands of jobs that fit your skills and career goals.
  • Job Tracker - Track every application, deadline, and follow-up in one centralized hub.
  • Salary & Benefits Negotiation - Receive AI-powered guidance to negotiate salary and benefits with confidence.

If you’d like a quick tour of how it all works, join our upcoming webinar for a guided walkthrough. Select the "Career Pathway" tab to view our upcoming schedule.

Upcoming and On-Demand Webinars

The Art and Science of Productive Meetings
Tue, Feb 17, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
The average employee spends approximately 31 hours per month in unproductive meetings, often leading to frustration, disengagement, and declining team morale.* The good news? With the right approach, you can transform your team’s meeting culture from a source of frustration into a powerful engine for productivity and alignment. In this webinar, participants will learn a practical roadmap for designing and facilitating sessions that stay on schedule, encourage active participation, and drive clear, actionable outcomes.

Essential Coaching Skills: How To Help Others Gain Direction and Clarity
Tue, Mar 17, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
Effective coaching can increase employee engagement, strengthen teams, and improve productivity. In this webinar, participants will gain best practices for coaching that can be implemented immediately. The speaker will also conduct a live coaching demonstration, giving attendees a firsthand look at effective coaching in action. Participants will learn how to ask powerful questions and apply discovery listening to help employees build self-confidence and become more resilient.

Effective Management Practices for Today’s Workplace
Tue, May 12, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
Managing people has become increasingly complex, yet many managers are expected to succeed without clear guidance or formal training. In this webinar, participants will explore practical, real-world management practices that strengthen communication, boost employee engagement, and improve overall performance. You’ll leave with realistic, actionable strategies you can apply immediately in your day-to-day roles.

View Recordings

From Resistance to Results: A Leader’s Guide to Making Change Stick
Wed, Feb 18, 2026 | 4:00 PM - 5:00 PM PT | WEBINAR
Leading change in schools is challenging. Today’s educational leaders need the right tools to navigate resistance, communicate purpose clearly, and create conditions for meaningful, lasting change. In this webinar, school and district leaders will learn strategies for reducing initiative overload, strengthening alignment, and increasing organizational momentum, grounded in Timothy R. Harvey’s work on Resistance and the Coherence Framework by Fullan and Quinn used in systems-level leadership. Leave with ready-to-use structures and leadership moves that support coherent, sustainable improvement in your school or district.

View Recordings

Intimate Partner Violence (IPV): Clinical Intervention and Ethical Considerations
Wed, Feb 11, 2026 | 11:00 AM - 12:00 PM PT | WEBINAR
Intimate Partner Violence (IPV) involves complex dynamics that can profoundly affect survivor mental health. In this webinar, behavioral health professionals will deepen their understanding of IPV’s psychological impact and explore evidence-based clinical interventions grounded in trauma-informed care, safety planning, and culturally responsive practices. Participants will examine key ethical considerations, including mandatory reporting, confidentiality, and informed consent. Through case scenarios and practical applications, participants will strengthen their skills in assessment, clinical intervention, and ethical decision-making when working with clients affected by IPV. 

Earn 1 CE Credit from the BBS for each webinar at no cost.

View Recordings

Career Pathway: Director of Social Work
Thu, Jan 29, 2026 | 11:00 AM - 12:00 PM PT | WEBINAR
Are you passionate about leading social work programs, advancing equity, and strengthening communities through effective leadership and practice? Join us for an engaging webinar that explores the career pathway to becoming a Director of Social Work. This session will provide an inside look at leadership roles within social work organizations and academic or clinical settings, highlighting how directors shape program vision, support staff and faculty, ensure compliance, and drive meaningful community impact.

View Recordings

Designing and Implementing Effective Behavior Support Plans (BSPs)
Thu, Feb 12, 2026 | 4:00 PM - 5:00 PM PST | WEBINAR
Having the right support systems in place is essential for successful behavior change in the field of Applied Behavior Analysis (ABA). In this webinar, participants will learn how to develop effective Behavior Support Plans (BSPs) by analyzing data from Functional Behavior Assessments (FBAs). We will focus on identifying setting events and functions of behavior, as well as exploring the importance of functionally equivalent replacement behaviors. By the end of the webinar, you’ll gain practical strategies for designing interventions and learning environments that foster behavior change.

View Recordings

Autism Added Authorization/Certificate- Information Session
Tue, Mar 3, 2026 4:00 PM - 4:30 PM PST
We invite you to learn more about our CTC-approved Autism Spectrum Disorders Added Authorization/Certificate program. This state-approved program authorizes the holder to conduct assessments, provide instruction, and special education-related services to individuals with a primary disability of autism.

During this information session, you will have an opportunity to speak with a faculty member, and you will discover:

-About University of Massachusetts Global
-Program details 
-Students support services 
-Who should enroll
-How long will it take to complete
-How much will it cost
-What are the admission requirements 
-Pathway opportunity  

CTEL Authorization/CLAD Certificate - Information Session
Thu, Mar 26, 2026 4:00 PM - 4:30 PM PDT
The CTEL Authorization/CLAD Certificate is a four-course, fully online program addressing the belief that teaching English learners requires an understanding of first and second language acquisition theories in order to provide a successful education environment. This certificate is CTC-approved and upon completion, authorizes you to provide instruction to English learners (EL) in a California classroom.

In this info session you will discover:
-About University of Massachusetts Global
-Grant information
-Program details 
-Students support services 
-Who should enroll
-How long will it take to complete
-How much will it cost
-What are the admission requirements

View Recordings

The Art and Science of Productive Meetings
Tue, Feb 17, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
The average employee spends approximately 31 hours per month in unproductive meetings, often leading to frustration, disengagement, and declining team morale.* The good news? With the right approach, you can transform your team’s meeting culture from a source of frustration into a powerful engine for productivity and alignment. In this webinar, participants will learn a practical roadmap for designing and facilitating sessions that stay on schedule, encourage active participation, and drive clear, actionable outcomes.

Essential Coaching Skills: How To Help Others Gain Direction and Clarity
Tue, Mar 17, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
Effective coaching can increase employee engagement, strengthen teams, and improve productivity. In this webinar, participants will gain best practices for coaching that can be implemented immediately. The speaker will also conduct a live coaching demonstration, giving attendees a firsthand look at effective coaching in action. Participants will learn how to ask powerful questions and apply discovery listening to help employees build self-confidence and become more resilient.

Effective Management Practices for Today’s Workplace
Tue, May 12, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
Managing people has become increasingly complex, yet many managers are expected to succeed without clear guidance or formal training. In this webinar, participants will explore practical, real-world management practices that strengthen communication, boost employee engagement, and improve overall performance. You’ll leave with realistic, actionable strategies you can apply immediately in your day-to-day roles.

View Recordings

From Resistance to Results: A Leader’s Guide to Making Change Stick
Wed, Feb 18, 2026 | 4:00 PM - 5:00 PM PT | WEBINAR
Leading change in schools is challenging. Today’s educational leaders need the right tools to navigate resistance, communicate purpose clearly, and create conditions for meaningful, lasting change. In this webinar, school and district leaders will learn strategies for reducing initiative overload, strengthening alignment, and increasing organizational momentum, grounded in Timothy R. Harvey’s work on Resistance and the Coherence Framework by Fullan and Quinn used in systems-level leadership. Leave with ready-to-use structures and leadership moves that support coherent, sustainable improvement in your school or district.

View Recordings

Intimate Partner Violence (IPV): Clinical Intervention and Ethical Considerations
Wed, Feb 11, 2026 | 11:00 AM - 12:00 PM PT | WEBINAR
Intimate Partner Violence (IPV) involves complex dynamics that can profoundly affect survivor mental health. In this webinar, behavioral health professionals will deepen their understanding of IPV’s psychological impact and explore evidence-based clinical interventions grounded in trauma-informed care, safety planning, and culturally responsive practices. Participants will examine key ethical considerations, including mandatory reporting, confidentiality, and informed consent. Through case scenarios and practical applications, participants will strengthen their skills in assessment, clinical intervention, and ethical decision-making when working with clients affected by IPV. 

Earn 1 CE Credit from the BBS for each webinar at no cost.

View Recordings

Career Pathway: Director of Social Work
Thu, Jan 29, 2026 | 11:00 AM - 12:00 PM PT | WEBINAR
Are you passionate about leading social work programs, advancing equity, and strengthening communities through effective leadership and practice? Join us for an engaging webinar that explores the career pathway to becoming a Director of Social Work. This session will provide an inside look at leadership roles within social work organizations and academic or clinical settings, highlighting how directors shape program vision, support staff and faculty, ensure compliance, and drive meaningful community impact.

View Recordings

Designing and Implementing Effective Behavior Support Plans (BSPs)
Thu, Feb 12, 2026 | 4:00 PM - 5:00 PM PST | WEBINAR
Having the right support systems in place is essential for successful behavior change in the field of Applied Behavior Analysis (ABA). In this webinar, participants will learn how to develop effective Behavior Support Plans (BSPs) by analyzing data from Functional Behavior Assessments (FBAs). We will focus on identifying setting events and functions of behavior, as well as exploring the importance of functionally equivalent replacement behaviors. By the end of the webinar, you’ll gain practical strategies for designing interventions and learning environments that foster behavior change.

View Recordings

Autism Added Authorization/Certificate- Information Session
Tue, Mar 3, 2026 4:00 PM - 4:30 PM PST
We invite you to learn more about our CTC-approved Autism Spectrum Disorders Added Authorization/Certificate program. This state-approved program authorizes the holder to conduct assessments, provide instruction, and special education-related services to individuals with a primary disability of autism.

During this information session, you will have an opportunity to speak with a faculty member, and you will discover:

-About University of Massachusetts Global
-Program details 
-Students support services 
-Who should enroll
-How long will it take to complete
-How much will it cost
-What are the admission requirements 
-Pathway opportunity  

CTEL Authorization/CLAD Certificate - Information Session
Thu, Mar 26, 2026 4:00 PM - 4:30 PM PDT
The CTEL Authorization/CLAD Certificate is a four-course, fully online program addressing the belief that teaching English learners requires an understanding of first and second language acquisition theories in order to provide a successful education environment. This certificate is CTC-approved and upon completion, authorizes you to provide instruction to English learners (EL) in a California classroom.

In this info session you will discover:
-About University of Massachusetts Global
-Grant information
-Program details 
-Students support services 
-Who should enroll
-How long will it take to complete
-How much will it cost
-What are the admission requirements

View Recordings

One-on-One Virtual Career Coaching Sessions Available

Alongside our AI-Powered Career Services, you can also schedule a live virtual session with a UMass Global Career Coach for personalized guidance on resumes, interviews, and other career-related questions.

Schedule your One-on-One Session

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