HRCI: Certificate in Managing the Hybrid Workforce

Courses Included in this Certificate: 

• Building and Supporting a Remote Workforce
  Some benefits of remote work include greater scheduling flexibility, increased employee retention, and larger talent pools to draw from when filling positions or building a team. While organizations benefit in a variety of ways from fully remote work settings, remote work can also present unique challenges, such as breakdowns in communication, diminished company culture, and lower employee engagement. This course examines how organizations can leverage the benefits of remote work while mitigating the challenges. Topics covered include talent planning, performance management, organizational development, and employee engagement—examined in the context of a remote work setting. Through learning about remote work, HR professionals will be better equipped to propose hybrid solutions that align with organizational goals.
• The Hybrid Workplace        
  Many have speculated that the era of the traditional office is now over. As organizations adjusted to remote work during the COVID-19 pandemic, employees and business leaders witnessed the unique advantages of remote work, including greater flexibility, increased productivity, and better work-life balance. The Monday-to-Friday in-office schedules of the past have lost their appeal and utility. Through this course, HR professionals will learn how to support employees and organizations shifting to hybrid work arrangements. Through this course, HR professionals will learn how to recruit, train, and support employees working in hybrid settings. Topics covered in the course include how to foster a strong organizational culture in a hybrid setting, and how to manage transitions between remote and in-person work.
• The Modern Office
  While there are many benefits associated with remote work, there are certain tasks and activities that can't be easily replicated in a virtual environment. Team collaboration, brainstorming, and culture-building are better suited for in-person settings, where team members can work side-by-side and connect in real time. As organizations transition to hybrid work arrangements, business leaders and HR professionals will need to assess how and when in-person work will be conducted and what the expectations will be for managing job tasks and responsibilities in a hybrid environment. This course examines how the modern office has been reshaped and explores the activities best suited for in-person settings, and addresses topics such as employee health and safety and workspace design.

This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive CEUs.