Leading Teams Certificate

Become a strong team leader to increase your team’s productivity, effectiveness, employee satisfaction, and contribute to the overall success of the organization.

Course Description

Knowing how to lead a team is essential for every leader. A team leader provides guidance, instruction, direction, and leadership to ensure the team is working together cohesively and achieving the desired results. Team leaders are not only responsible for their own performance, but also have to navigate the dynamics and performance of their team.

The Leading Teams Certificate includes three competencies:

  1. Team Development
  2. Effective Communication
  3. Conflict Resolution
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Duration

Approximately 25 hours

Up to 6 months to complete coursework

Estimated Tuition

$450

No additional materials required

Ways to Learn

Online

Credit

1.5 PDUs

Graduate Level Professional Development Credits

Key Features

Accessible

Access textbooks and course materials completely online - no materials required.

Self-Paced

Move at your own pace as your schedule allows – no specific start times or dates.

Dedicated Mentor

Need help with an assignment? Submit your questions directly to the instructor for quick replies.

Active Learning

This course features interactive assignments and authentic assessments. 

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Case Studies

Explore how course content connects to the workplace using real-world case studies.

Upon successful mastery of this course, you will be able to

  • Assess the dynamics of teams and discover strategies to achieve team performance and success
  • Identify the skills necessary to effectively interact and communicate with others
  • Define conflict and develop the skills to identify, address, and resolve conflict
  • Earn a Certificate of Completion


Academic Credit:

Successful completion of the Leading Teams Certificate may qualify as academic credit or serve as a substitute for specific courses in the UMass Global undergraduate or graduate degree programs, offering you significant time and cost savings. 

Undergraduate & Graduate Credits

  • Undergraduate or Graduate General Elective Credit - 2 credits

Please note: 

You may be eligible for tuition reimbursement, check with your
employer to see if you qualify.

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