Program Overview

In this introductory course, students will learn the basics of computer hardware, software, mobile computing, networking, troubleshooting, and emerging technologies. Students will learn about configuring operating systems, file and folder management, networks and network configuration, and the role of the OSI model in networking and troubleshooting. This course will also prepare students for the CompTIA IT Fundamentals Certification exam.

Through presentations, demonstrations, and knowledge-based exercises, students will gain a fundamental understanding of computer hardware, operating systems, computer application software, networking technologies and protocols, web browsers, identifying security risks, troubleshooting errors, and system maintenance. Students will also learn about cutting-edge technologies such as cloud computing and virtualization.

At a Glance

Extended Education
Approximately 40 hours
4 CEUs
$2900
EdAssist discounted rate: $2,610
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Live Online Format

This course is taught with UMass Global’s LIVE ONLINE training format using a video communications software. Students receive the same high-quality training as found in a traditional classroom setting. Join us from anywhere with an internet connection.

LIVE ONLINE training includes:
  • Delivered in real time by an instructor
  • Full access to course presentations and documents
  • Live interaction with classmates and instructor using a collaborative learning platform
  • Play back recording of any class for later review
Upon successful mastery of this course, you will be able to:
  • Prepare a study plan for the CompTIA IT Fundamentals Certification exam
  • Master basic concepts in computer communication
  • Master basic functions and components of computers
  • Master common internal hardware components, including processors, storage devices, and RAM
  • Master peripheral components such as displays, printers, keyboard and other input/output devices, along with the connectors they use
  • Master basic types of software and considerations for installing, updating, and upgrading software
  • Understand operating system configuration options, file systems, and file and folder management tasks
  • Understand basic software applications and common file types
  • Understand mobile devices features, mobile operating systems, and working with mobile interfaces
  • Understand common network types, architectures, and topologies
  • Understand basic concepts in network communication, including the OSI reference model, IP addresses, and protocols
  • Master basic concepts and areas of information security, including authentication, encryption, and firewalls
  • Master basic concepts and activities for maintaining, monitoring, and troubleshooting computer systems and networks
  • Understand future and developing technologies, such as virtualization, telepresence, and cloud computing

Tuition covers only the cost of the course. Nothing else is provided to the student.

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