“Crisis intervention is a cornerstone of all helping professions, whether in social work, behavioral health, schools or healthcare. It is often in moments of crisis that lives are most vulnerable and outcomes most profound. Specialized training can prepare professionals with the skills, confidence, and cultural sensitivity needed to respond with clarity and compassion, transforming moments of chaos into opportunities for safety, healing, and hope.”
-Dr. Leslie Jaber-Wilson, DSW, APSW, UMass Global Professor, Social Work
Today’s topic is crisis intervention, which plays a crucial role in helping individuals in distress regain stability and build coping skills, minimizing the risk of long-term emotional harm and psychological trauma. Learn the key components of crisis intervention, including how to assess the immediate threat to safety, apply de-escalation techniques, and provide emotional support. You’ll be able to walk away with guidance on addressing cultural and ethical considerations that are essential for effective crisis work.
In this webinar you will:
Our expert today is Dr. Leslie Jaber-Wilson (DSW, APSW), a Professor of Social Work at UMass Global. Dr. Jaber-Wilson has earned her bachelor’s, master’s, and doctorate in social work. She has over 30 years of experience in direct social work practice and has been a social work educator and program administrator for 18 years. Dr. Jaber-Wilson has experience in child welfare, therapeutic foster care, mental health, and nonprofit creation and management and risk and assessment.
Founded in 1958 and accredited by WSCUC (WASC Senior College and University Commission), UMass Global provides over 55 online programs tailored for workplace relevance. UMass Global offers 2 social work degrees; a bachelor’s in social work (BSW) and a master’s in social work (MSW).
**Coming Fall 2026, UMass Global will offer a doctorate in social work. **
Interested in becoming a social worker and thinking about your next steps? Speak with an enrollment coach at UMass Global today at 800.746.0082. Still wanting to learn more? Check out our blog, Are You Meant to Be a Social Worker? Explore the Career and What Other Professionals Have to Say About It, and stay up to date with our latest Behavioral Health webinars.
**This webinar is eligible for 1 Continuing Education (CE) Credit for recertification by the California Board of Behavioral Sciences (BBS). To earn 1 CE credit, participants must be a California residents and attend the free webinar or watch the recording. Participants must register and successfully complete a multiple-choice assessment and evaluation to receive a certificate of completion. UMass Global is recognized by the (BBS) California Board of Behavioral Sciences to provide continuing education credit per BPC Section 1887.4.3. (Assessment: https://forms.gle/qGBrmcVsPtnP1Rqm8) **
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