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The art of de-escalation requires an accurate assessment of where a client is in the escalation cycle. It also requires knowledge of how to maintain calm communication with a distressed client while working toward resolution.
UMass Global School of Arts and Sciences offers Bachelor’s and Master’s degree programs in Social Work and Psych, including MFT and PCC taught in a flexible, 8-week, year-round schedule designed especially for busy working adults just like you. We help you develop marketable skills with degree prog...
Focused on creating innovative leaders for an ever-changing health care system, UMass Global’s School of Nursing & Health Professions utilizes a blend of advanced technologies and immersive learning geared specifically for adults seeking to improve their careers. Participants are encouraged to have ...
Focused on creating innovative leaders for an ever-changing health care system, UMass Global’s School of Nursing & Health Professions utilizes a blend of advanced technologies and immersive learning geared specifically for adults seeking to improve their careers. Participants are encouraged to have ...
Become equipped to teach single subject, multiple subjects, or special education in a K-12 classroom in California with the UMass Global online teaching credential program – and become intern eligible in under a year! You can also add-on your Master’s in Teaching in just 5 additional courses.