Patient Care Technician

This course prepares students to learn the role of a Patient Care Technician, which includes delivering basic bedside care, providing assistance with activities of daily living, and supporting the nursing team as needed.

Good Jobs ChallengePatient Care Technician 

The healthcare industry is currently undergoing major changes in the manner in which patient care is provided. This restructuring has resulted in the introduction of a new category of healthcare workers trained to perform a variety of patient care services. Patient Care Technicians must possess the technical skills necessary to service complex patient personal care issues including the implementation of selected portions of a specific care plan. This Patient Care Technician program will provide students with the basic medical knowledge and hands on skills.


This program is fully funded by the Good Jobs Challenge Grant.

Who is eligible?

All residents of the following counties in Massachusetts are eligible to participate:

  • Bristol     
  • Essex     
  • Middlesex     
  • Norfolk     
  • Plymouth     
  • Suffolk     
  • Worcester

 Click Here To Apply

At the end of this course, students will be able to:

  • Explain the clinical medical assistant's role in patient-centered care within the medical facility
  • Describe the specific personal characteristics, interpersonal communications, and professional skills required of the clinical medical assistant
  • Demonstrate an understanding of medical facility safety practices, measures, plans, and standards
  • Explain the steps in quality care throughout the patient encounter including preparation of the medical facility, completing required paperwork, taking vital signs, and completing the check-out tasks
  • Explain the concepts related to medical asepsis and surgical asepsis in the healthcare environment
  • Demonstrate knowledge and skills related to pharmacology and the administration of medications within the scope of the clinical medical assistant practice
  • Explain the concepts related to medical asepsis and surgical asepsis in the healthcare environment
  • Explain the medical assistant's role and tasks when helping with minor surgery and diagnostic testing procedures in the medical office, including laboratory procedures, specimen collection, microscopic assessment, and hematology procedures
  • Demonstrate the ability to assist the physician as directed in various medical specialties of the medical office
  • Explain considerations of healthcare for special populations including pediatrics and geriatrics

Lab Requirements:

  • Each in-person skills lab covers a specific checklist of skills.
  • Each lab session is 4 hours long.
  • There are two mandatory labs that require in person attendance - Standard and Advanced Labs.
  • To fulfill the requirement, students need to successfully complete one standard lab and one advanced lab.
  • Candidates can attend in-person labs several times to gain hands-on experience.
  • Students can complete the required labs in one day as standard and advanced labs are held the same day in the same location.

National Certifications:

  • National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA)
  • National Workforce Career Association (NWCA) Health Systems Medical Assistant Certification (HSMA)

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