Induction FAQs


  • These are the same thing; the correct wording released by the CTC is now Induction.
  • Please email copies to: exeddocuments@umassglobal.edu
  • We can only refund a registration that does not yet have a grade posted. If there is a grade posted, we cannot issue a refund. It is your responsibility to check with your district BEFORE registering to confirm they will accept these credits.
  • A completed Induction program gives you two options. You can either register your Induction for PD credits, or you can apply your Induction work towards a Master’s in Education, Teaching and Learning. You do not need to register for professional development credits if you only wish to complete the Master’s program. Contact your local campus if you are solely interested in the Master’s degree.
  • Please check your Spam/Junk Folder. Email us if you have not received it within 24 hours of registering.
  • You have to register and pay for the total amount of units for each year of your Induction program.
  • Ask your district how many times they will accept Mentor credits. UMass Global will process as many registrations as your district will accept.
  • Please allow 7-10 business days. If we need to verify your participation with your district, your registration will take longer to process.
  • You can receive a refund within 30 days of registration if you have not yet received a grade for your course.
  • Please do not use Internet Explorer if you are having issues. Phones/tablets or a school computer/network will not work either.
  • This depends on your district. Please email k12@umassglobal.edu with questions. Please DO NOT register online for both Year I and Year II; the process is different when registering for both.
  • You will need to order these via our student portal. Please verify that all grades and credits are posted to your student record prior to ordering official transcripts. For detailed instructions on this and ordering official transcripts, please download the transcript information guide. Contact K12Partners@umassglobal.edu if you need further assistance.

Further your education with a few questions

Student Type
Please enter your zip code to proceed.
Please enter a valid zip code to proceed.
Please select a degree type
Please select your area of interest
Please select a program type
Please select a session
Have you served in the U.S. Military or are you a Military Dependant?
Please enter your name
Please enter your last name
Please enter your email to proceed
Please enter a valid email address
Please enter your phone number to proceed.
Please enter a valid phone number.

UMass Global is partnered with hundreds of employers like yours—learn if you’re eligible for tuition discounts by providing your work email address.

Please enter a valid work email address
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

About UMass Global

Earn your bachelor’s degree, master’s degree or certificate at UMass Global, a regionally accredited university.

We value your privacy

By submitting this form, I agree that UMass Global and/or Kaplan North America, LLC may contact me about educational services by voice, pre-recorded message and/or text message using automated technology, at the phone number provided, including wireless numbers. I understand that my consent is not required to attend University of Massachusetts Global. Privacy Policy