Leading with Emotional Intelligence

This course will provide insights and tools for increasing your leadership influence and effectiveness at all levels of the organization.

Course Description

Emotional intelligence (EI) is vital to being an effective and high-performing member of any team. Educators who understand the connection between emotions and actions and can apply EI skills to maximize effectiveness with your students and have a stand-out advantage in the classroom. During this course, we will study the theories and concepts of the EI model which focuses, specifically on the behavioral level, on performance in the classroom and on working with school leadership.

We have developed this course to introduce you to the proven EI model and provide you with the insight and skills to apply it in making your job, career, and relationship more effective, satisfying, and successful.

Register Now


Approximately 15 hours

Up to 6 months to complete coursework

Estimated Tuition


Ways to Learn




Graduate Level Professional Development Credit

Key Features

Online and self-paced   |   Dedicated mentor    |    Interactive assignments

Real-world case studies   |   Authentic assessments    |    Earn graduate level professional development credits

Upon successful mastery of this course, you will be able to

  • Define emotional intelligence concepts and frameworks
  • Identify personal emotional intelligence skills through self-assessment
  • Describe the connection between emotional intelligence and individual and organization performance
  • Relate emotional intelligence factors to leadership effectiveness
  • Explore strategies to build emotional intelligence into strengths to improve leadership performance
  • Devise an action plan to integrate practices that increase emotional-social intelligence within your work group

Course Topics:

  • Defining Emotional Intelligence
  • The Importance of Emotional Intelligence to Business and Leadership
  • Discovering Your Emotional Intelligence
  • Emotional Self-Awareness
  • Accurate Self-Assessment
  • Identifying and Understanding 
  • Your Triggers
  • Stress Management
  • Empathy
  • Service Orientation
  • Building Trust
  • Catalyzing Change

Earn your credit in 3 simple steps

Step 1
Register online.

Step 2
Complete the course.

Step 3
Receive credits and obtain an official transcript.


View Syllabus

Refund Policy

View All PD Courses

What are Graduate-level Professional Development Credits?

Graduate-level professional development credits are not part of a degree program but instead are primarily used for professional advancement such as salary increment steps and recertification. Students should seek approval from appropriate district officials before enrolling in these courses.

Further your education with a few questions

Student Type
Please enter your zip code to proceed.
Please enter a valid zip code to proceed.
Please select a degree type
Please select your area of interest
Please select a program type
Please enter your name
Please enter your last name
Please enter your email to proceed
Please enter a valid email address
Please enter your phone number to proceed.
Please enter a valid phone number.

About UMass Global

Earn your bachelor’s degree, master’s degree or certificate at UMass Global, a regionally accredited university.

We value your privacy

By submitting this form, I agree that UMass Global may contact me about educational services by voice, pre-recorded message and/or text message using automated technology, at the phone number provided, including wireless numbers. I understand that my consent is not required to attend University of Massachusetts Global. Privacy Policy