BUSU 0071: Microsoft Outlook

Upon successful mastery of this course, you will be able to:

• Open and navigate different areas of Outlook.
• Create email messages, act on those received, add content to messages, and use signatures.
• Store information about other people using contacts, use contact groups, and the People pane.
• Set, manage, and assign tasks to others.
• Use the calendar to schedule meetings and manage appointments.
• Use customization options for the ribbon, change interface options, and manage messages using Quick Steps.
• Organize Outlook accounts, folders, and categories using advanced searching and filtering features.
• Manage the inbox and configure junk mail filters, create rules, and utilize cleanup tools.
• Utilize advanced email settings such as message properties, delivery options, styles, themes, and stationery.
• Organize work with notes and journal entries.
• Use Outlook’s collaboration features, such as item and calendar sharing, mail merges, and integration with social media services.

Tuition covers only the cost of the course. Nothing else is provided to the student.