Effective Communication for Behavioral Health Professionals

Acquire skills to strengthen interpersonal effectiveness.

Course Description

Within our present society, there are many different challenges that impact our ability to connect within an interpersonal manner. This course will review the essential features of the communication process, methods of communication enhancement, and learning strategies to effectively use communication technologies within our ever-changing world.

In addition, you will work to identify three areas of growth within your interpersonal communication abilities and develop a specific plan of action to address these areas in your life.

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Approximately 6 hours

Up to 6 months to complete coursework

Estimated Tuition


No additional materials required

Ways to Learn



6 CEs

Continuing Education Credit recognized by BBS

Key Features


Access textbooks and course materials completely online - no materials required.


Move at your own pace as your schedule allows – no specific start times or dates.

Dedicated Mentor

Need help with an assignment? Submit your questions directly to the instructor for quick replies.

Active Learning

This course features interactive assignments and authentic assessments. 

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Case Studies

Explore how course content connects to the workplace using real-world case studies.

Upon successful mastery of this course, you will be able to

  • Identify the core features of the communication process
  • Explore communication filters and barriers 
  • Review effective methods to enhance interpersonal communication
  • Analyze the ways communication technologies can enhance interpersonal communication


Please note:

CE credit is verified for California participants, requirements vary by state. Students should check their state boards before registering for these courses.

You may be eligible for tuition reimbursement, check with your
employer to see if you qualify.


View Syllabus

Refund Policy

Related Courses

Conflict Resolution for
Behavioral Health Professionals

Emotional Intelligence for
Behavioral Health Professionals

Law and Ethics for
Behavioral Health Professionals

Suicide Risk Assessment
and Intervention for Behavioral Health Professionals

University of Massachusetts Global is recognized by the (BBS) California Board of Behavioral Sciences to provide continuing education credit per BPC Section 1887.4.3.

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