Emotional Intelligence for Behavioral Health Professionals

Learn how to integrate components of emotional intelligence within your professional practice and as a tool for ongoing personal growth.

Course Description

Emotional Intelligence (EI) has been found to be an essential component in areas related to emotional regulation, conflict resolution, stress reduction and within interpersonal relationships. Behavioral health professionals who are knowledgeable regarding the tenets of emotional intelligence will be able to use effective strategies to assist within their own growth and the growth of others.

In this course, you will study the theories and concepts of the EI model. Specifically, you will review the EI through the behavioral lens and review ways you can use the EI model to allow for success within your role as a behavioral health professional.

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Approximately 6 hours

Up to 6 months to complete coursework

Estimated Tuition


No additional materials required

Ways to Learn



6 CEs

Continuing Education Credit recognized by BBS

Key Features


Access textbooks and course materials completely online - no materials required.


Move at your own pace as your schedule allows – no specific start times or dates.

Dedicated Mentor

Need help with an assignment? Submit your questions directly to the instructor for quick replies.

Active Learning

This course features interactive assignments and authentic assessments. 

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Case Studies

Explore how course content connects to the workplace using real-world case studies.

Upon successful mastery of this course, you will be able to

  • Define emotional intelligence and the four-quadrant model
  • Review components of emotional self-awareness
  • Identify effective methods of self-management to understand personal triggers and review effective stress management techniques
  • Explore strategies related to social awareness in relation to empathy and service orientation
  • Analyze specific ways to build trust, and work towards effective change within your role as a behavioral health professional


Please note:

CE credit is verified for California participants, requirements vary by state. Students should check their state boards before registering for these courses.

You may be eligible for tuition reimbursement, check with your
employer to see if you qualify.


View Syllabus

Refund Policy

Related Courses

Conflict Resolution for Behavioral Health Professionals

Effective Communication for Behavioral Health Professionals

Law and Ethics for
Behavioral Health Professionals

Suicide Risk Assessment
and Intervention for Behavioral Health Professionals

University of Massachusetts Global is recognized by the (BBS) California Board of Behavioral Sciences to provide continuing education credit per BPC Section 1887.4.3.

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