New Manager Certificate
New Managers will gain the essential skills needed to lead others while learning about their management style.
Course Description
Making the transition from an individual contributor to the role of leading others can be very overwhelming. As a new manager, you now have the power to effect change, make an impact, and influence others. A new manager will need to acquire a new set of skills to be successful in this new role.
The New Manager Certificate includes six competencies:
- Self-Management
- Peer to Manager Transition
- Effective Communication
- Conflict Resolution
- Giving and Receiving Effective Feedback
- Human Resource Fundamentals
Registration is Temporarily Closed
Registration is currently closed as we transition to a new Learning Management System to enhance your experience. Registration will reopen in January 2025. For questions, please email exed@umassglobal.edu.
Duration
Approximately 45 hours
Up to 6 months to complete courseworkEstimated Tuition
$1,850
No additional materials requiredWays to Learn
Online
Credit
3 PDUs
Graduate Level Professional Development CreditsKey Features
Accessible
Access textbooks and course materials completely online - no materials required.
Self-Paced
Move at your own pace as your schedule allows – no specific start times or dates.
Dedicated Mentor
Need help with an assignment? Submit your questions directly to the instructor for quick replies.
Active Learning
This course features interactive assignments and authentic assessments.
Case Studies
Explore how course content connects to the workplace using real-world case studies.
Upon successful mastery of this course, you will be able to:
- Understand the DiSC Model and discover your primary workplace behavior
- Identify the skills necessary to effectively interact and communicate with others
- Define conflict and develop the skills to identify, address, and resolve conflict
- Describe the process of giving and receiving effective feedback and the benefits it brings to an organization
- Discuss various ways to address challenges in staffing, employee rewards, performance and career management
- Identify strategies to successfully navigate the new responsibilities and relationships within your new role
- Earn a Certificate of Completion
Academic Credit:
Successful completion of the New Manager Certificate may qualify as academic credit or serve as a substitute for specific courses in the UMass Global undergraduate or graduate degree programs, offering you significant time and cost savings.
Undergraduate Credits
- Equivalent Undergraduate Course (Credit Hour): HRCU 400 Human Resource Studies - 3 credits
- Equivalent Undergraduate Competency (CBE) for the Bachelor’s in Business Administration (BBA): HRCC 445 Human Resource Management - 3 credits
Graduate Credits
- Equivalent Graduate Course (Credit Hour): BUSU 630 Business Process Analysis and Innovation - 3 credits
- Equivalent Graduate Competency (CBE) for the Master’s in Organizational Leadership (MAOL): BUSC 600 Leadership and Business Operations - 3 credits
Please note:
You may be eligible for tuition reimbursement, check with your
employer to see if you qualify.