Program Overview

Knowing how to lead a team is essential for every leader. A team leader provides guidance, instruction, direction, and leadership to ensure the team is working together cohesively and achieving the desired results. Team leaders are not only responsible for their own performance, but also have to navigate the dynamics and performance of their team.

The Leading Teams Certificate includes three competencies:

  1. Team Development
  2. Effective Communication
  3. Conflict Resolution

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At a Glance

Extended Education
Approximately 25 hours
Up to 6 months to complete coursework
1.5 PDUs
Graduate Level Professional Development Credits
$1,250
No additional materials required

Key Features

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Accessible

Access textbooks and course materials completely online - no materials required.

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Self-Paced

Move at your own pace as your schedule allows – no specific start times or dates.

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Dedicated Mentor

Need help with an assignment? Submit your questions directly to the instructor for quick replies.

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Active Learning

This course features interactive assignments and authentic assessments. 

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Case Studies

Explore how course content connects to the workplace using real-world case studies.

Demo

Ways to Get Started

Testimonials

After spending more years (than I care to admit) in management roles, I was amazed at the amount of new information I learned. The Leadership Program was well worth the time spent away from the office. Instructors were knowledgeable and engaging. Class exercises were fun and collaboration with program participants was a great experience.

Participant
Custom Leadership Development Program

 

An Online Education
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Upon successful mastery of this course, you will be able to:
  • Assess the dynamics of teams and discover strategies to achieve team performance and success
  • Identify the skills necessary to effectively interact and communicate with others
  • Define conflict and develop the skills to identify, address, and resolve conflict
  • Earn a Certificate of Completion

Academic Credit:

Successful completion of the Leading Teams Certificate may qualify as academic credit or serve as a substitute for specific courses in the UMass Global undergraduate or graduate degree programs, offering you significant time and cost savings. 

Undergraduate & Graduate Credits

  • Undergraduate or Graduate General Elective Credit - 2 credits

Please note:

You may be eligible for tuition reimbursement, check with your employer to see if you qualify.