Resources & FAQ

Get answers to FAQs and explore webinars, events, and case studies about workforce education partnerships with UMass Global. 

Explore Workforce Partnership Resources 

Considering a workforce education partnership with UMass Global? This resource center offers valuable insights to help you make an informed decision. Browse FAQs, watch recorded webinars, explore upcoming events, and review case studies from real employers who’ve invested in their teams. You’ll also find articles on employee training, tuition benefits, and how to build a cost-effective education strategy that supports recruitment, retention, and growth.

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Frequently Asked Questions

Yes. We understand that every organization is unique. We can adjust our professional development courses and training options to suit what works best for your people.

 Partnering with UMass Global is completely free and comes with a range of valuable perks for your organization and your employees. Here’s what you can expect:

Scholarships & Tuition Savings

  • All employees, members, their spouses, and dependents are eligible for a 10%–20% tuition reduction on credit-bearing programs.
  • We make it easy to share this benefit with your team by providing ready-to-use communications and resources, such as:
    • A custom partner landing page
    • Slides, posters, flyers, email templates, and social media content
    • Virtual info sessions, video content, office hours, and even support for benefits fairs
    • Regular updates through the UMass Global education newsletter

Professional Development

  • Access to public webinars on today’s most relevant topics in the industries of Business, PreK-12 Education, and Behavioral Health.
  • Two custom professional development training webinars per year are included at no cost (a $900 value each).

Recruitment & Awareness

  • Connect with our student and alumni community through Handshake for recruitment opportunities.
  • Share your organization’s news or opportunities in the UMass Global Alumni Newsletter.

Our class formats are intentionally designed to fit the lives of working adults, ensuring that participation enhances—rather than impedes—their contributions at work. Here’s how we make this possible: 

  • Flexible, Asynchronous Online Learning: Employees can access course materials and complete assignments on their own schedule, allowing them to balance work, family, and school commitments. We offer both self-paced and instructor-led options, so learners can choose the modality that best fits their needs.
  • Curriculum Built for Immediate Application: Much of our coursework is structured around real-world scenarios, encouraging students to draw from their current job experiences and apply new knowledge directly to their roles. This means your organization benefits right away as employees implement what they learn, driving productivity and innovation.
  • Positive Impact on Your Business: By investing in your employees’ education, you’ll see immediate returns as they bring fresh skills and perspectives to their work. This not only improves performance but also boosts morale and loyalty, helping you build a stronger, more skilled workforce over time.

Each academic session at UMass Global lasts six weeks, giving your employees the ability to adjust their course load as their work and personal schedules require.

Session Structure:

  • There are six sessions per year, each running for eight weeks.
  • Employees can start, pause, or resume their studies at the beginning of any session.

Course Load Options:

  • Part-time: 1 class per session (typically 3 credits).
  • Full-time: 2 or more classes per session.

Flexibility to Pause:

  • If your employee needs to focus on a major project or experiences a busy period at work, they can take a session off with no penalty. This allows them to step away for six weeks and return when ready, without impacting their academic standing.

Advisor Support:

  • Academic advisors are available to help students plan their course load, make adjustments as needed, and ensure their schedule aligns with both professional and personal commitments.

This session-based approach allows your employees to tailor their education to meet changing work demands, ensuring they can continue their studies without unnecessary stress or disruption.

Our class formats are intentionally designed to fit the lives of working adults, ensuring that participation enhances—rather than impedes—their contributions at work. Here’s how we make this possible:

  • Flexible, Asynchronous Online Learning: Employees can access course materials and complete assignments on their own schedule, allowing them to balance work, family, and school commitments. We offer both self-paced and instructor-led options, so learners can choose the modality that best fits their needs.
  • Curriculum Built for Immediate Application: Much of our coursework is structured around real-world scenarios, encouraging students to draw from their current job experiences and apply new knowledge directly to their roles. This means your organization benefits right away as employees implement what they learn, driving productivity and innovation.
  • Positive Impact on Your Business: By investing in your employees’ education, you’ll see immediate returns as they bring fresh skills and perspectives to their work. This not only improves performance but also boosts morale and loyalty, helping you build a stronger, more skilled workforce over time.

The total cost of a degree at UMass Global can vary based on a few factors, like the program your employee chooses and how many credits they’re able to transfer in. We have a generous transfer policy—students can bring in up to 90 credits toward a bachelor’s degree, which can really help lower both the time and overall cost to finish.

Cost Per Credit:

  • Tuition is charged per credit, and rates may change from year to year. For the most up-to-date cost per credit, check out the UMass Global tuition page. This way, you’ll always have the latest info.

Total Program Cost:
The overall price depends on:

  • The number of credits needed for the program
  • How many credits your employee transfers in (up to 90 for bachelor’s degrees)
  • Any additional fees or course-specific costs

Since everyone’s situation is a little different, the best way to get a clear estimate is to look at the current tuition rates and see how many credits your employee might be able to transfer. Our admissions and advising teams are happy to help you and your employees figure out the options and put together a personalized cost estimate.

UMass Global offers a range of benefits and resources to support veterans and military-connected students as they pursue their education. Here’s how we help:

  • Supportive Staff with Military Experience: Our enrollment coaches, academic advisors, certification team, and one-stop experts—many with military backgrounds—are available to guide veterans through admissions, benefit paperwork, and academic planning.
  • Military Education Benefits: UMass Global is approved to process a wide range of military education benefits, including the GI Bill®, Yellow Ribbon Program, and other federal and state programs. This makes it easier for veterans to use their earned benefits toward tuition and fees.
  • Credit for Military Training: Veterans can receive academic credit for eligible military training and experience, helping them progress toward their degree more quickly.
  • Veteran Resource Center: The Veteran Resource Center provides a comprehensive support network, including help with career development, skill translation, and employment resources tailored to military members, veterans, and their families.
  • Troops to Teachers and Spouse/Dependent Programs: UMass Global participates in programs like Troops to Teachers, MyCAA, and Survivors’ and Dependents Education Assistance (Chapter 35), supporting career transitions and educational opportunities for veterans and their families.

Yes, University of Massachusetts Global is accredited. Accreditation is a key indicator of academic quality and integrity, and we take it seriously. We hold both institutional and program-specific accreditation, which means our programs meet rigorous standards set by recognized accrediting bodies. Here is a list of our key accreditations and what each covers:

  • WASC Senior College and University Commission (WSCUC)
    This is our institutional accreditation body, which accredits the entire university. It ensures that UMass Global meets high standards for academic quality and institutional integrity across all programs.
  • California Commission on Teacher Credentialing (CTC)
    This accreditation covers our teacher training and service credential programs, authorizing us to prepare educators for California’s K-12 schools.
  • Association for Advancing Quality in Educator Preparation (AAQEP)
    This accredits our School of Education’s teacher preparation programs, ensuring they meet rigorous standards for educator quality and effectiveness.
  • Council on Social Work Education (CSWE)
    This accredits our Bachelor of Arts in Social Work and Master of Social Work programs, ensuring they meet professional standards for social work education.

Workforce Development Case Studies

Upcoming and On-Demand Webinars

The Connection Advantage: Building Social Capital for Stronger Teams
Wed, Oct 21, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
Strong workplace relationships drive collaboration, trust, and long-term success. In today’s increasingly digital world, building meaningful connections and fostering a sense of belonging have become essential leadership skills. In this webinar, we will explore the power of social capital and why connection-centered leadership is one of the most critical competencies for modern organizations and professionals. Participants will leave with practical strategies they can apply immediately to strengthen relationships, build trust, and create more connected, engaged teams. 

The Foundation for Developing a Successful Team
Tue, Nov 17, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
A strong team increases productivity, effectiveness, and employee satisfaction while contributing to the overall success of an organization. This doesn’t happen by chance. In this webinar, participants will explore the foundational steps to develop and manage a strong team. Learn the stages of team development and gain strategies on how to successfully move through them.

The Power of Mindset: Strategies for Building Resilience
Wed, Dec 9, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
Empowering progress starts with the right mindset. By prioritizing mental health, you can build resilience to navigate challenges, maintain balance, and continue moving forward in your career and personal life. A healthy outlook can help transform obstacles into opportunities for growth. In this webinar, we will explore practical strategies to strengthen resilience and cultivate a positive mindset. Discover how small shifts in perspective, along with supportive practices, can help you create balance and sustain meaningful progress on your professional journey.

View Recordings

Reset and Refocus: Managing Classroom Disruptions with Clarity, Composure, and Consistency
Tue, Oct 20, 2026 | 4:00 PM - 5:00 PM PT | WEBINAR
By this point in the school year, many educators know which routines are working and where additional support is needed. In this webinar, participants will learn practical strategies to address classroom challenges early, reduce disruptions, re-establish expectations, and strengthen accountability without escalating conflict. Designed for both general and special education settings, attendees will leave with tools to foster positive classroom cultures and regain instructional momentum with confidence and consistency. 

Using AI to Support Language and Literacy Learning Across Classrooms
Wed, Nov 18, 2026 | 4:00 PM - 5:00 PM PT | WEBINAR
As educators face increasing demands on their time, AI offers new opportunities to streamline routine tasks while enhancing teaching and learning. Artificial intelligence (AI) is transforming how educators support language development, literacy, and student engagement across learning environments. Whether you teach English Language Arts (ELA), English Language Development (ELD), dual-language immersion programs, world languages, or other language-learning courses, AI tools offer new opportunities to enhance instruction and personalize learning.

Building Thinking Classrooms in Math: Strategies for Enhancing Rich Tasks, Mathematical Discourse, and Collaboration
Wed, Dec 9, 2026 | 4:00 PM - 5:00 PM PT | WEBINAR
Building Thinking Classrooms (BTC) offers a practical way to do that. In this webinar, you'll learn how to shift from step-by-step procedural teaching to building deeper understanding through rich math tasks, meaningful discourse, and collaborative problem-solving in small groups. You'll leave with classroom-ready strategies and routines aligned to the Standards for Mathematical Practice (SMPs), so students not only learn the steps, but understand the "why" behind them, at every grade level.

View Recordings

Who’s Influencing the Therapist? Ethics of Clinical Judgment in the Age of Algorithms
Thu, Oct 22, 2026 | 11:00 AM - 12:00 PM PT | WEBINAR
Mental health professionals are increasingly exposed to AI tools, social media, and other digital content that can shape how clinical decisions are made. While these influences are often subtle, they can affect case conceptualization, diagnostic thinking, and treatment focus in ways that are not always immediately recognized. In this webinar, participants will examine how AI-assisted tools, repeated content exposure, and client use of online mental health information can influence clinical judgment. Through case-based discussion, attendees will identify where shifts in thinking can occur and consider the potential clinical and ethical risks associated with these influences. This session will explore how clinical reasoning is shaped in real-world practice. By the end of the webinar, participants will be better able to recognize external influences on their thinking and clearly account for how clinical decisions are made.

Infant Mental Health: Building Strong Foundations in the First Three Years
Tue, Dec 8, 2026 | 11:00 AM - 12:00 PM PT | WEBINAR
The first 3 years of life represent the most rapid period of brain development and lay the foundation for lifelong emotional health, learning, relationships, and resilience. In this webinar, behavioral health professionals will explore the core principles of Infant Mental Health (IMH). Learn how early relationships shape development, examine the impact of trauma and toxic stress, identify protective factors that promote resilience, and learn practical strategies to strengthen caregiver-child relationships. This webinar emphasizes a trauma-informed, culturally responsive, and relationship-based approach that participants can immediately apply in practice.

California participants receive 1 Board of Behavioral Sciences (BBS) CE credit at no cost for each webinar.

View Recordings

Five Essential Strategies for Using NET in Clinical Practice
Thu, Oct 29, 2026 | 4:00 PM - 5:00 PM PT | WEBINAR
Natural Environment Training (NET) is an evidence-based ABA method that embeds skill instruction into everyday routines, play, and natural settings. In this webinar, participants will learn how NET contributes to increased social, verbal, and generalization skills for clients of all ages, from children to adults. You'll explore strategies for setting goals, planning lessons, and collecting data using a flexible, client-directed approach that adapts to each client's needs and interests, and leave with clear, ready-to-use NET lesson examples for any age group.

View Recordings

Career Pathway: HR Manager
Wed, Oct 28, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
Are you passionate about supporting employees, building strong workplace cultures, and helping organizations develop their people? Join us for an engaging webinar that explores the many career pathways available in human resources management. Whether you're considering a career in human resources, preparing to enter the profession, or looking to advance your current HR career, this session will provide valuable insights into the diverse opportunities available across talent acquisition, employee relations, training and development, compensation and benefits, organizational development, and HR leadership. Participants will gain an understanding of the education, professional experience, and industry knowledge and skills that can support a successful career in human resources.

Career Pathway: Business Manager
Fri, Nov 20, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
Are you interested in leading teams, improving business operations, and helping organizations achieve their goals? Join us for an engaging webinar that explores the many career pathways available in business management. Whether you're considering a career in business, preparing to enter the workforce, or looking to advance your leadership and management skills, this session will provide valuable insights into the diverse opportunities available across business operations, finance, marketing, human resources, project management, and entrepreneurship. Participants will gain an understanding of the education, professional experience, and leadership competencies that can support a successful career in business management. 

View Recordings

Applied Behavior Analysis Graduate Certificate - Information Session
Wed, Oct 28, 2026 | 4:00 PM - 4:30 PM PDT | WEBINAR
Applied behavior analysis has been demonstrated as an effective intervention approach for individuals with Autism Spectrum Disorders and a variety of related developmental, medical and behavioral disorders such as intellectual disabilities, dementia, addiction, and traumatic brain injury. UMass Global's Online Graduate Certificate in Applied Behavior Analysis (ABA) is designed for teachers, healthcare professionals, and others who strive to help people achieve personal goals, reduce suffering, and improve quality of life. This program has been developed to meet the educational requirements to become a Board Certified Behavioral Analyst (BCBA). Join us to explore:

-Applied Behavior Analysis in the workplace
-Eligibility requirements for the Board Certified Behavior Analyst (BCBA) exam
-UMass Global's ABA program courses and admission requirements

Autism Added Authorization/Certificate- Information Session
Thu, Nov 12, 202 | 4:00 PM - 4:30 PM PST | WEBINAR
We invite you to learn more about our CTC-approved Autism Spectrum Disorders Added Authorization/Certificate program. This state-approved program authorizes the holder to conduct assessments, provide instruction, and special education-related services to individuals with a primary disability of autism.

During this information session, you will have an opportunity to speak with a faculty member, and you will discover:

-About University of Massachusetts Global
-Program details 
-Students support services 
-Who should enroll
-How long will it take to complete
-How much will it cost
-What are the admission requirements 
-Pathway opportunity  

View Recordings

The Connection Advantage: Building Social Capital for Stronger Teams
Wed, Oct 21, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
Strong workplace relationships drive collaboration, trust, and long-term success. In today’s increasingly digital world, building meaningful connections and fostering a sense of belonging have become essential leadership skills. In this webinar, we will explore the power of social capital and why connection-centered leadership is one of the most critical competencies for modern organizations and professionals. Participants will leave with practical strategies they can apply immediately to strengthen relationships, build trust, and create more connected, engaged teams. 

The Foundation for Developing a Successful Team
Tue, Nov 17, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
A strong team increases productivity, effectiveness, and employee satisfaction while contributing to the overall success of an organization. This doesn’t happen by chance. In this webinar, participants will explore the foundational steps to develop and manage a strong team. Learn the stages of team development and gain strategies on how to successfully move through them.

The Power of Mindset: Strategies for Building Resilience
Wed, Dec 9, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
Empowering progress starts with the right mindset. By prioritizing mental health, you can build resilience to navigate challenges, maintain balance, and continue moving forward in your career and personal life. A healthy outlook can help transform obstacles into opportunities for growth. In this webinar, we will explore practical strategies to strengthen resilience and cultivate a positive mindset. Discover how small shifts in perspective, along with supportive practices, can help you create balance and sustain meaningful progress on your professional journey.

View Recordings

Reset and Refocus: Managing Classroom Disruptions with Clarity, Composure, and Consistency
Tue, Oct 20, 2026 | 4:00 PM - 5:00 PM PT | WEBINAR
By this point in the school year, many educators know which routines are working and where additional support is needed. In this webinar, participants will learn practical strategies to address classroom challenges early, reduce disruptions, re-establish expectations, and strengthen accountability without escalating conflict. Designed for both general and special education settings, attendees will leave with tools to foster positive classroom cultures and regain instructional momentum with confidence and consistency. 

Using AI to Support Language and Literacy Learning Across Classrooms
Wed, Nov 18, 2026 | 4:00 PM - 5:00 PM PT | WEBINAR
As educators face increasing demands on their time, AI offers new opportunities to streamline routine tasks while enhancing teaching and learning. Artificial intelligence (AI) is transforming how educators support language development, literacy, and student engagement across learning environments. Whether you teach English Language Arts (ELA), English Language Development (ELD), dual-language immersion programs, world languages, or other language-learning courses, AI tools offer new opportunities to enhance instruction and personalize learning.

Building Thinking Classrooms in Math: Strategies for Enhancing Rich Tasks, Mathematical Discourse, and Collaboration
Wed, Dec 9, 2026 | 4:00 PM - 5:00 PM PT | WEBINAR
Building Thinking Classrooms (BTC) offers a practical way to do that. In this webinar, you'll learn how to shift from step-by-step procedural teaching to building deeper understanding through rich math tasks, meaningful discourse, and collaborative problem-solving in small groups. You'll leave with classroom-ready strategies and routines aligned to the Standards for Mathematical Practice (SMPs), so students not only learn the steps, but understand the "why" behind them, at every grade level.

View Recordings

Who’s Influencing the Therapist? Ethics of Clinical Judgment in the Age of Algorithms
Thu, Oct 22, 2026 | 11:00 AM - 12:00 PM PT | WEBINAR
Mental health professionals are increasingly exposed to AI tools, social media, and other digital content that can shape how clinical decisions are made. While these influences are often subtle, they can affect case conceptualization, diagnostic thinking, and treatment focus in ways that are not always immediately recognized. In this webinar, participants will examine how AI-assisted tools, repeated content exposure, and client use of online mental health information can influence clinical judgment. Through case-based discussion, attendees will identify where shifts in thinking can occur and consider the potential clinical and ethical risks associated with these influences. This session will explore how clinical reasoning is shaped in real-world practice. By the end of the webinar, participants will be better able to recognize external influences on their thinking and clearly account for how clinical decisions are made.

Infant Mental Health: Building Strong Foundations in the First Three Years
Tue, Dec 8, 2026 | 11:00 AM - 12:00 PM PT | WEBINAR
The first 3 years of life represent the most rapid period of brain development and lay the foundation for lifelong emotional health, learning, relationships, and resilience. In this webinar, behavioral health professionals will explore the core principles of Infant Mental Health (IMH). Learn how early relationships shape development, examine the impact of trauma and toxic stress, identify protective factors that promote resilience, and learn practical strategies to strengthen caregiver-child relationships. This webinar emphasizes a trauma-informed, culturally responsive, and relationship-based approach that participants can immediately apply in practice.

California participants receive 1 Board of Behavioral Sciences (BBS) CE credit at no cost for each webinar.

View Recordings

Five Essential Strategies for Using NET in Clinical Practice
Thu, Oct 29, 2026 | 4:00 PM - 5:00 PM PT | WEBINAR
Natural Environment Training (NET) is an evidence-based ABA method that embeds skill instruction into everyday routines, play, and natural settings. In this webinar, participants will learn how NET contributes to increased social, verbal, and generalization skills for clients of all ages, from children to adults. You'll explore strategies for setting goals, planning lessons, and collecting data using a flexible, client-directed approach that adapts to each client's needs and interests, and leave with clear, ready-to-use NET lesson examples for any age group.

View Recordings

Career Pathway: HR Manager
Wed, Oct 28, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
Are you passionate about supporting employees, building strong workplace cultures, and helping organizations develop their people? Join us for an engaging webinar that explores the many career pathways available in human resources management. Whether you're considering a career in human resources, preparing to enter the profession, or looking to advance your current HR career, this session will provide valuable insights into the diverse opportunities available across talent acquisition, employee relations, training and development, compensation and benefits, organizational development, and HR leadership. Participants will gain an understanding of the education, professional experience, and industry knowledge and skills that can support a successful career in human resources.

Career Pathway: Business Manager
Fri, Nov 20, 2026 | 11:00 AM - 12:00 PM PDT | WEBINAR
Are you interested in leading teams, improving business operations, and helping organizations achieve their goals? Join us for an engaging webinar that explores the many career pathways available in business management. Whether you're considering a career in business, preparing to enter the workforce, or looking to advance your leadership and management skills, this session will provide valuable insights into the diverse opportunities available across business operations, finance, marketing, human resources, project management, and entrepreneurship. Participants will gain an understanding of the education, professional experience, and leadership competencies that can support a successful career in business management. 

View Recordings

Applied Behavior Analysis Graduate Certificate - Information Session
Wed, Oct 28, 2026 | 4:00 PM - 4:30 PM PDT | WEBINAR
Applied behavior analysis has been demonstrated as an effective intervention approach for individuals with Autism Spectrum Disorders and a variety of related developmental, medical and behavioral disorders such as intellectual disabilities, dementia, addiction, and traumatic brain injury. UMass Global's Online Graduate Certificate in Applied Behavior Analysis (ABA) is designed for teachers, healthcare professionals, and others who strive to help people achieve personal goals, reduce suffering, and improve quality of life. This program has been developed to meet the educational requirements to become a Board Certified Behavioral Analyst (BCBA). Join us to explore:

-Applied Behavior Analysis in the workplace
-Eligibility requirements for the Board Certified Behavior Analyst (BCBA) exam
-UMass Global's ABA program courses and admission requirements

Autism Added Authorization/Certificate- Information Session
Thu, Nov 12, 202 | 4:00 PM - 4:30 PM PST | WEBINAR
We invite you to learn more about our CTC-approved Autism Spectrum Disorders Added Authorization/Certificate program. This state-approved program authorizes the holder to conduct assessments, provide instruction, and special education-related services to individuals with a primary disability of autism.

During this information session, you will have an opportunity to speak with a faculty member, and you will discover:

-About University of Massachusetts Global
-Program details 
-Students support services 
-Who should enroll
-How long will it take to complete
-How much will it cost
-What are the admission requirements 
-Pathway opportunity  

View Recordings

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