Program Overview

Within our present society, there are many different challenges that impact our ability to connect within an interpersonal manner. This course will review the essential features of the communication process, methods of communication enhancement, and learning strategies to effectively use communication technologies within our ever-changing world.

In addition, you will work to identify three areas of growth within your interpersonal communication abilities and develop a specific plan of action to address these areas in your life.

Register Now

Note: You may be eligible for tuition reimbursement. Check with your employer to see if you qualify.

At a Glance

Extended Education
Approximately 6 hours
Up to 6 months to complete coursework
6 CEs
Continuing Education Credit recognized by BBS
$150
No additional materials required

Program Highlights

Fully Accessible

Flexibility and Accessibility

Courses are 100% online and self-paced. Access textbooks and course materials completely online.

Instructor or Self

Dedicated Mentor

Need help with an assignment? Submit your questions directly to the instructor for quick replies.

Marketing

Adaptive Learning

This course features interactive assignments and authentic assessments. 

Career Change

Case Studies

Explore how course content connects to the workplace using real-world case studies.

Learning Outcomes

  • Identify the core features of the communication process
  • Explore communication filters and barriers
  • Review effective methods to enhance interpersonal communication
  • Analyze the ways communication technologies can enhance interpersonal communication

Please note: 

CE credit is verified for California participants, requirements vary by state. Students should check their state boards before registering for these courses.

Resources

View Syllabus

Refund Policy

University of Massachusetts Global is recognized by the (BBS) California Board of Behavioral Sciences to provide continuing education credit per BPC Section 1887.4.3.

Ways to Get Started

An Online Education Built For You

WSCUC
California Commission on Teacher Credentialing
CBEN Member

Get More Information

I'm active-duty military or spouse

Consent

By submitting this form, I consent to receive calls, texts, emails and advertising from UMass Global and/or Kaplan North America, LLC using the contact information provided, including mobile numbers and email addresses, which may be sent with automated or pre-recorded technology. Message & data rates may apply. Consent is not required to attend and I may opt-out at any time.

Consent
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Related Programs

All Programs
6 CEU
Psychology & Counseling

Conflict Resolution for Behavioral Health Prof, Course

Develop the skills to recognize, assess, and resolve conflict within the responsibilities of a behavioral health professional.
$150
Learn More
6 CEU
Psychology & Counseling

EI for Behavioral Health Professionals, Course

Learn how to integrate components of emotional intelligence within your professional practice and as a tool for ongoing personal growth.
$150
Learn More
Psychology & Counseling

Law and Ethics for Behavioral, Course

This course will examine the ethical and legal challenges that are faced with clinical practice. Gain an overall understanding about the purpose and practice of ethical standards in order to decrease future risk within clinical practice.
$150
Learn More

Featured Articles

All Articles