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Frequently Asked Questions
This benefit is available to all through our Career Development office.
If you are a service provider, such as an insurance company, and looking to confirm if a person is a University of Massachusetts Global alumni, please email alumni@umassglobal.edu.
Once coursework is 100% complete and your student account is up to date, you will begin the conferral process. You will receive an email to your UMass Global account with instructions on how to submit a Diploma Form. Once you submit your Diploma Form and any student account holds are cleared, you should expect to receive your printed diploma in the mail within 2-4 weeks via USPS. For more information, please visit the Degree Conferral page on MyUMassGlobal.
- Request official transcripts directly via Parchment Services
- Continuing Education students can obtain their UMass Global username and password by contacting the Extended Education Department by phone at 800-632-0094 or by email at exed@umassglobal.edu.
Please visit the Commencement page for more information.