FAQs

Frequently Asked Questions

General

  • To create an account on the platform visit www.UMassGlobalalumni.com and click on the Get Started button. Users can register with their LinkedIn, Google, Facebook or Email account. Once registration is complete, you will either be automatically approved to the platform, or will see a pending approval message.

  • This benefit is available to all through our Career Development office.

  • If you are a service provider, such as an insurance company, and looking to confirm if a person is a University of Massachusetts Global alumni, please email [email protected].
  • Once coursework is 100% complete and your student account is up to date, you will begin the conferral process. You will receive an email to your UMass Global account with instructions on how to submit a Diploma Form. Once you submit your Diploma Form and any student account holds are cleared, you should expect to receive your printed diploma in the mail within 2-4 weeks via USPS. For more information, please visit the Degree Conferral page on MyUMassGlobal.

  • Transcripts are available via the Transcript Request page. University of Massachusetts Global has authorized Credentials Solutions to provide transcript ordering services on its behalf. Through the web-based Student Self-Service program, students can:

    • Order transcripts 24/7 via a secure website
    • Pay for transcripts using a major credit card
    • Track orders online
  • Access to the Leatherby Libraries is available to UMass Global Alumni in person at the library with a UMass Global Alumni ID card. To request an ID card please email [email protected].

    Click here for more information about library benefits.

  • Please visit the Commencement page for more information.

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