UMass Global student Alex Meyers tells her experience in a self-paced degree program.

People Are The Purpose

Human resources is the heart of every organization. HR professionals work to support employees to ensure companies run smoothly, ethically and continue to grow. If you are drawn to help others and want to play a critical role in business, a career in human resources could be your calling.

Whether you're looking for entry-level human resources jobs, or want to advance your current HR career, UMass Global can help you get where you want to be. We offer bachelor's and master's in human resources degrees online, including a dedicated Master of Science in HR or as an emphasis option for an MBA degree. Plus, check out our certificate programs, including both undergraduate and graduate options to round out your skill set.

You may even consider a self-paced program like the one UMass Global student Alex Meyers pursued to achieve her goal of becoming an HR generalist. Experience her success in this short video.

No matter which path you choose, UMass Global can help you put your passions to work.

UMass Global student Alex Meyers tells her experience in a self-paced degree program.

WASC Senior College and University Commission

University of Massachusetts Global is accredited by the WASC Senior College and University Commission (WSCUC)

What's the main role of human resources?

What are the key functions of HR?

Depending on the size of the company, an HR professional might be involved in one or several of the following activities:

  • Recruiting, hiring and retaining talent
  • Employee engagement
  • Performance management
  • Compensation and benefits
  • Development and training
  • Risk management
  • Audits and legal compliance

Explore each in detail


What's the main role of human resources?

Testimonials

kristina d

The flexibility of this program made it possible to balance work, family, and academics, even when it felt overwhelming. The guidance and encouragement along the way helped to make this milestone possible.

Kristina D.
MS in Human Resources

From the moment I applied, my admissions counselor was such a huge support.

Alison C.
Human Resources, BBA

When I first began the course, I knew only the bare minimum concerning HR. Though I worked in the field, terms and regulations were foreign to me. Now, I am able to properly relate to what is being stated at the table of discussion and can participate at an expert level.

Lynette A.
PHR Certification Exam Preparation Course
Fort Washington Medical Center
3 Steps to becoming a human resource manager

How to become an HR manager

A career in human resources management could allow you to combine your business savvy with your passion for helping people. Although these professionals tend to work behind the scenes at an organization, they have a sizable impact on their company’s daily operations and outcomes.

  • What does a human resource manager do?
  • How do you become an HR manager?
  • What education and experience is required for the job?

Get the Answers


12 HR Metrics your company should be focused on.

How to measure HR success

Translating human resources efforts into tangible numbers can help you and your company improve results. Use these metrics to assess and establish benchmarks for attracting, developing and retaining top talent.

Explore how to calculate things like time-to-hire, cost-per-hire, training participation rate and average happiness of your workers with this helpful graphic.

View Infographic


12 HR Metrics your company should be focused on.

What it’s like going to UMass Global?

Instructor-Led, Session-Based

This program is delivered in an instructor-led format, with eight-week sessions and multiple start dates per year for flexibility. In each class, you'll focus on one topic at a time and can take a session off if needed—no penalty. Courses include online lectures, group discussions, and structured assignments with set deadlines. This format offers clear milestones and peer interaction, making it ideal for students who thrive in a structured learning environment.

Personalized Support Services

UMass Global meets you wherever you are in life, with dedicated support at every step. From enrollment coaching and financial aid to academic advising and career services, we're committed to your success. Access personalized guidance, flexible resources, and a supportive community, empowering you to achieve your educational goals, no matter your starting point.

Office meeting

Employer-Aligned Curriculum

At UMass Global, our employer-aligned curriculum ensures that coursework is directly relevant to today’s workplace. Designed with input from industry experts and faculty who are also working professionals, our programs focus on practical, career-advancing skills. Using a “backwards course design,” we tailor coursework to meet current job market needs. Our diverse faculty provides real-world insights and mentorship, ensuring that the skills you learn are immediately applicable to your career or future career changes.

Office meeting

Instructor-Led, Session-Based

This program is delivered in an instructor-led format, with eight-week sessions and multiple start dates per year for flexibility. In each class, you'll focus on one topic at a time and can take a session off if needed—no penalty. Courses include online lectures, group discussions, and structured assignments with set deadlines. This format offers clear milestones and peer interaction, making it ideal for students who thrive in a structured learning environment.

Personalized Support Services

UMass Global meets you wherever you are in life, with dedicated support at every step. From enrollment coaching and financial aid to academic advising and career services, we're committed to your success. Access personalized guidance, flexible resources, and a supportive community, empowering you to achieve your educational goals, no matter your starting point.

Office meeting

Employer-Aligned Curriculum

At UMass Global, our employer-aligned curriculum ensures that coursework is directly relevant to today’s workplace. Designed with input from industry experts and faculty who are also working professionals, our programs focus on practical, career-advancing skills. Using a “backwards course design,” we tailor coursework to meet current job market needs. Our diverse faculty provides real-world insights and mentorship, ensuring that the skills you learn are immediately applicable to your career or future career changes.

Office meeting

Earn Your Degree in HR

If you have a passion for people and want to play a critical role in business, begin the next step to an HR degree. Have questions about enrollment, degree programs or financial aid? A UMass Global enrollment coach can help.

Programs Offered

2.4 CEU
Exam Prep
Human Resources

aPHR Exam Prep, Course

Our self-paced online course fully prepares you for the Associate Professional in Human Resources (aPHR™) exam. It offers practice questions with detailed explanations of the correct answers and a full-length practice test with 125 questions.
$349

aPHR Exam Prep, Course

2.4 CEU
Exam Prep
Our self-paced online course fully prepares you for the Associate Professional in Human Resources (aPHR™) exam. It offers practice questions with detailed explanations of the correct answers and a full-length practice test with 125 questions.
Certificates & Courses
Instructor-Led
Human Resources

Business Admin (Human Resources), BBA

Earn your business degree with an emphasis on the people driving every organization. Beyond your business core, this Bachelor of Business Administration in Human Resources prepares you for a role involving areas such as recruitment, compensation, benefits, and labor relations.
Oct 20, 2025

Business Admin (Human Resources), BBA

Instructor-Led
Earn your business degree with an emphasis on the people driving every organization. Beyond your business core, this Bachelor of Business Administration in Human Resources prepares you for a role involving areas such as recruitment, compensation, benefits, and labor relations.
Bachelor's
10/20/2025
Instructor-Led
Human Resources

Business Administration (Human Resources), MBA

Elevate your expertise in managing any organization’s most valuable asset — its people — with this MBA in Human Resources. Expanding upon our core graduate-level business curriculum, this MBA in HR will prepare you for management positions in human resources.
Oct 20, 2025

Business Administration (Human Resources), MBA

Instructor-Led
Elevate your expertise in managing any organization’s most valuable asset — its people — with this MBA in Human Resources. Expanding upon our core graduate-level business curriculum, this MBA in HR will prepare you for management positions in human resources.
Master's
10/20/2025

HR Cert Exam Prep PHR SPHR

Certificates & Courses

Frequently Asked Questions

HR is critical for all businesses, regardless of their size. It provides the building blocks for success by maintaining culture, business communications, staffing efficiencies and ensuring the organization is following regulatory requirements for a positive work environment.

HR serves the interests of employees and employers alike. While these professionals work to ensure the organization is staffed appropriately and running smoothly, they also contribute to and measure the happiness of its workers. After all, a business is only as successful as its people.

To enter this field, you can complete your bachelor's degree in HR or even a related field like finance, management, education or information technology. Once achieved, you may want to look into master’s or certification for professional development to gain a competitive edge. Find your program at UMass Global.

One primary benefit of hiring from within is saving both money and time since internal employees already have the institutional knowledge and need less training. This lends itself to less risk of turnover as well as improving retention and motivation for top talent and rising stars. Explore more benefits.

Human resources, or HR, is the department within an organization that helps manage the people who make the business possible. They may work with leaders and individuals to ensure staffing needs are met, workers are satisfied and track efficiencies of their contributions across the company.

Depending on the size of the company, an HR professional might be involved in one or several of the following activities:

  1. Recruiting, hiring and retaining talent
  2. Employee engagement
  3. Performance management
  4. Compensation and benefits
  5. Development and training
  6. Risk management
  7. Audits and legal compliance

Ideally, you’ll want to earn a bachelor’s degree in human resources or a related field first. Some higher-level positions may require a master’s degree. The next step is to acquire work experience, then finally you may want to consider pursing an industry certification to gain a competitive advantage. Read more.

Creating a positive work environment involves many factors, but they all wrap up into creating a positive culture. Expert tips include:

  1. Identify your organization’s core values
  2. Establish trust by representing those values
  3. Maintain clear and consistent expectations
  4. Ensure your employees feel valued

Find out more.

Professional development provides employees with opportunities to maintain and obtain the skills required for their current jobs, as well as next steps in their careers. Although it has many benefits, the primary importance is to minimize turnover since employees who do not see a clear path to advancement are at risk of leaving.

A primary contributing factor to improving retention is to develop strong professional development opportunities for employees. By offering pathways for growth, including educational benefits, organizations keep employees engaged and invested in the company, making success a mutually beneficial outcome. Learn more from business leaders.

Turnover rate is the rate at which all employees, not just new hires, are leaving the company. This satisfaction metric is calculated by dividing the voluntary departures in a given period by the average number of employees during that same period, then multiplying by 100. See more HR calculations.