Course Description

Within our present society, there are many different challenges that impact our ability to connect within an interpersonal manner. This course will review the essential features of the communication process, methods of communication enhancement, and learning strategies to effectively use communication technologies within our ever-changing world.

In addition, you will work to identify three areas of growth within your interpersonal communication abilities and develop a specific plan of action to address these areas in your life.

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At a Glance

Extended Education
Approximately 6 hours
Up to 6 months to complete coursework
6 CEs
Continuing Education Credit recognized by BBS
$150
No additional materials required

Key Features

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Accessible

Access textbooks and course materials completely online - no materials required.

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Self-Paced

Move at your own pace as your schedule allows – no specific start times or dates.

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Dedicated Mentor

Need help with an assignment? Submit your questions directly to the instructor for quick replies.

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Active Learning

This course features interactive assignments and authentic assessments. 

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Case Studies

Explore how course content connects to the workplace using real-world case studies.

 

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Upon successful mastery of this course, you will be able to:
  • Identify the core features of the communication process
  • Explore communication filters and barriers
  • Review effective methods to enhance interpersonal communication
  • Analyze the ways communication technologies can enhance interpersonal communication

Please note: 

CE credit is verified for California participants, requirements vary by state. Students should check their state boards before registering for these courses.

You may be eligible for tuition reimbursement, check with your employer to see if you qualify.

Resources

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University of Massachusetts Global is recognized by the (BBS) California Board of Behavioral Sciences to provide continuing education credit per BPC Section 1887.4.3.